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We've had zero problems with Coastal, and everyone there has been more than friendly and accommodating. We can also use our ATM cards at any CashPoints kiosk with no fee.
Yes, my credit union, State Employees, charges no fee to non-members at its Cash Points ATM's. It really is the cat's meow. Even has free coin counters to empty piggy banks.
Oh, mercy. I think it's a near certainty that if the above is what you're looking for, you are not going to like Coastal one little bit. I was a long-time member, but finally cancelled all of my accounts because the service that I experienced became unbelievably impersonal and uncaring. What a rotten institution, in my opinion. My suggestion would be anywhere but Coastal! The best CU anywhere around here is State Employees, but the criteria for joining are exclusive.
I am another one of those Coastal members who got tired of their poor customer service and closed all my accounts.
I've since been a member at RTP Federal CU and have been treated like family on site and on the phone.
I will admit that if I could get into SECU (MM~1%!) I would, but neither my wife nor I have any affiliation with the State nor do our families.
I am another one of those Coastal members who got tired of their poor customer service and closed all my accounts. .
I did the same with them several years back. Several problems that included them not calling me back about questions on my mortgage, to sending the wrong loan package for a closing, and some various other customer service issues. People may like them overall, but they have the worst customer service when you have issues that you need to speak to somebody about.
A few years back I closed all of my bank accounts and opened online accounts with Ally. It's more convenient when moving and I like their interest rates. Their CS is pretty decent as well. I've heard good things about Capital One 360.
My only complaint is cash. If you use cash, you will not be able to deposit it with online banking.
I did have a good experience with NC SECU, but found some of their features and services lacking.
A few years back I closed all of my bank accounts and opened online accounts with Ally. It's more convenient when moving and I like their interest rates. Their CS is pretty decent as well. I've heard good things about Capital One 360.
My only complaint is cash. If you use cash, you will not be able to deposit it with online banking.
I did have a good experience with NC SECU, but found some of their features and services lacking.
I have accounts at NCSECU so I'll have a local place and I do most of my other banking at Navy Federal Credit Union.
Absolutely the best credit union around.
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I was pretty bummed when they replaced live tellers with the automated tellers, but it's actually turned out to be more convenient and I rarely stepped inside the bank to begin with.
Location: Chapel Hill, NC, formerly NoVA and Phila
9,775 posts, read 15,776,851 times
Reputation: 10880
Quote:
Originally Posted by RedZin
I have accounts at NCSECU so I'll have a local place and I do most of my other banking at Navy Federal Credit Union.
Absolutely the best credit union around.
We have the same two credit unions - SECU and Navy Federal. They're both great. We used to live down the street from Navy Fed's headquarters in Vienna. We were there all the time for something or other!
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