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Old 07-19-2015, 11:24 PM
 
Location: Raleigh,NC
2 posts, read 4,187 times
Reputation: 10

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Consistently getting 37/6 here in the Skycrest Village/New Hope area. Talked to TWC over the phone and of course they gave me specific dates for the upgrades then failed to deliver TWICE.
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TWC customers in Raleigh will see free speed increases-untitled-1.jpg  
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Old 07-20-2015, 08:44 AM
 
71 posts, read 99,260 times
Reputation: 31
my internet is slow as crap this morning in 27523
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Old 07-20-2015, 08:55 AM
 
Location: Durham, NC
52 posts, read 59,368 times
Reputation: 67
I upgraded my modem over the weekend and while on the phone with a TWC representative, they indicated that my zip code 27707 had already received the Maxx upgrade. If that's the case, I should be getting 50 Mbps but speedtests show that I'm currently only getting 25 Mbps.
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Old 07-20-2015, 09:09 AM
 
Location: Durm
7,104 posts, read 11,603,867 times
Reputation: 8050
Quote:
Originally Posted by Tooth McToothingston View Post
I upgraded my modem over the weekend and while on the phone with a TWC representative, they indicated that my zip code 27707 had already received the Maxx upgrade. If that's the case, I should be getting 50 Mbps but speedtests show that I'm currently only getting 25 Mbps.
Hm, you should be getting it - I'm in your zip code and the upgrade went through (I should be getting 100 though and it was 75 when I just checked it).
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Old 07-20-2015, 12:39 PM
 
Location: Durham, NC
52 posts, read 59,368 times
Reputation: 67
I just did another speed test, this time plugging directly into the modem (instead of wifi) and DL speeds clocked in at over 60 Mbps! Maxx updgrade confirmed for 27707!

However, wifi connection continues to speed test at approximately 25 Mbps.
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Old 07-20-2015, 12:43 PM
 
725 posts, read 1,501,025 times
Reputation: 866
Quote:
Originally Posted by Tooth McToothingston View Post
I just did another speed test, this time plugging directly into the modem (instead of wifi) and DL speeds clocked in at over 60 Mbps! Maxx updgrade confirmed for 27707!

However, wifi connection continues to speed test at approximately 25 Mbps.
How old is your wifi router and what kind of connection do you have (G, N, AC)?
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Old 07-20-2015, 01:04 PM
 
Location: Durham, NC
52 posts, read 59,368 times
Reputation: 67
Quote:
Originally Posted by boardmember10000 View Post
How old is your wifi router and what kind of connection do you have (G, N, AC)?
My wireless router is a Cisco Linksys E3200 that was released in 2011. Its a dual band Wireless N router and I've got it set to broadcast on N only - on both 2.5 GHz and 5 GHz bands.
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Old 07-20-2015, 01:55 PM
 
Location: Raleigh, NC
464 posts, read 1,044,137 times
Reputation: 447
Quote:
Originally Posted by Tooth McToothingston View Post
My wireless router is a Cisco Linksys E3200 that was released in 2011. Its a dual band Wireless N router and I've got it set to broadcast on N only - on both 2.5 GHz and 5 GHz bands.
One thing to check is to make sure you are using WPA2-PSK for your encryption with the AES setting. That is good up to 300Mbs on a N router. If you have it setup for TKIP on your router that caps out at 57Mbs I believe (which is theoretical max, real world is always less).
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Old 07-20-2015, 04:23 PM
 
Location: Raleigh,NC
2 posts, read 4,187 times
Reputation: 10
Quote:
Originally Posted by wellivea1 View Post
Consistently getting 37/6 here in the Skycrest Village/New Hope area. Talked to TWC over the phone and of course they gave me specific dates for the upgrades then failed to deliver TWICE.
By the way we pay for 30/5 (extreme) speeds and we live in the 27604 zip code. They told us that the upgrades were scheduled twice but have never gotten them. CAN'T WAIT FOR GOOGLE FIBER!
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Old 07-21-2015, 06:54 AM
 
173 posts, read 313,017 times
Reputation: 174
Getting 200/20 now in 27519!
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