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Just had a TWC tech at my house (27511 near Trader Joe's) this morning to address some issues. I asked him about the MAXX upgrade in my area. He was trying to look up on a spreadsheet when we were due, but for some reason the date wasn't listed. He said that it usually takes about 20 days after the hub upgrade, and that the hub had been upgraded on 8/11, so we could see the new speeds as soon as 9/11.
Has anyone else had to cycle their modem & router more than normal? It seems like over the last week I've had to do it every day, as at times the speed goes from 59 mbps down to 1.25. Once I cycle everything down & it comes back up, then it is back to normal. I have a netgear N900 router and a motorolla 6141 modem. Called TWC last night and they were supposed to put a 72 hour trace on the line so it takes a status update every 5-10 minutes to try and figure out what the issue is.
It seems like over the last week I've had to do it every day, as at times the speed goes from 59 mbps down to 1.25.
I used to get 15Mbps consistently (the speed I'm paying for). A few weeks ago it started hitting 17Mbps. Then in the last couple of days, I'm lucky if I get 5 Mbps down. Sometimes it's as low as 1.5 MBps. Power cycling my modem doesn't seem to help.
Yep, I started noticing very slow traffic a couple days ago. I reboot the router, and that was no help. After power cycling the cable modem, it went from about 1.5 Mbps to 35 Mbps.
I'm in Apex near the middle school. My internet has been under 1m down for two days. Just as I get irritated enough to call - it goes back up. I'm not spending labor day weeekend with crap internet. I have games to play, dangit.
Wizard, TWC has always provided Modem/Router Combos. I wouldn't trust it as a great router, but its a way to protect users and allow multiple devices to access the internet when someone doesn't have their own router.
Modems are in route mode by default unless you request them (the ISP) to configure the modem in pass-through or bridge mode so that it passes the public IP onto another piece of equipment (YOUR Router).
Yeah I would definitely find a way to bypass all the other features besides the modem. Does TWC do the thing where they have the open hotspot from your modem?
Yes, I'm on my third or fourth cable modem -- I was in the original field trial for "RoadRunner" back in 1999 -- and none of them had routers.
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