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Old 07-21-2015, 09:14 PM
 
19 posts, read 36,286 times
Reputation: 15

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Hi everyone,

I am looking for a new primary care provider. What I am concerned about:

Professionalism of the front office; A Dr. who will be thorough.


I have not had a lot of success over the last several years finding a good Dr. so I am looking forward to your feedback/reviews

Thanks!:
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Old 07-21-2015, 09:24 PM
 
1,155 posts, read 2,237,066 times
Reputation: 1547
Cary Medical Group is a good practice. Be warned that it takes a while to get your first appointment, but once you are in it's very easy to get an appointment when needed. I see Dr. Raman and I like her.
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Old 07-22-2015, 04:49 AM
 
Location: Cary, NC
43,282 posts, read 77,104,102 times
Reputation: 45642
Quote:
Originally Posted by MB1972 View Post
Cary Medical Group is a good practice. Be warned that it takes a while to get your first appointment, but once you are in it's very easy to get an appointment when needed. I see Dr. Raman and I like her.
Dr. Raman is good.
But after 15 years of going to Cary Medical Group, I would never characterize the incredibly aloof and rude front office as "professional."
A while back, JKGourmet said something about practice management along the lines of, if the front office isn't happy, it affects the entire experience. I think of that line every time I think of CMG.

I left a couple of years ago for Cary Med Peds, Dr. Capps, and the overall difference in attitude and attention was immediately refreshing. Never looked back.
Cary Internal Medicine and Pediatrics | Adult & Pediatric Medical Pediatric Practice | Cary, NC
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Old 07-22-2015, 05:12 AM
 
Location: under the beautiful Carolina blue
22,668 posts, read 36,792,894 times
Reputation: 19886
Quote:
Originally Posted by MikeJaquish View Post
A while back, JKGourmet said something about practice management along the lines of, if the front office isn't happy, it affects the entire experience.
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This is the exact conversation I had with my husband about our pediatrician last night - it seems to us that the staff is more interested in covering their butts than anything else.
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Old 07-22-2015, 06:20 AM
 
Location: Cary, NC
43,282 posts, read 77,104,102 times
Reputation: 45642
Quote:
Originally Posted by twingles View Post
This is the exact conversation I had with my husband about our pediatrician last night - it seems to us that the staff is more interested in covering their butts than anything else.
That is about when you start feeling a lot more like a revenue source than a patient.
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