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Before I start explaining this issue, PLEASE NOTE this is not aimed towards the personnel themselves but to the SYSTEM they're using.
So I ordered a part online and is being delivered through USPS registered mail which I set it up to receive text message (TM)for updates. So I received a TM yesterday stating the package is in Raleigh being Process but then in the afternoon I received another TM stating the package has arrive in Greensboro
I can't understand why the package was sent to Greensboro after it arrive in Raleigh especially since I live in Raleigh. It's still in Greensboro being "process" so who knows when it'll actually be here and since it's a registered package; that means I need to sign for it so there goes another lost day since I'll need to stop by the postal office to sign for it.
So basically USPS is sending the package to Greensboro even though it arrive into Raleigh prior and I live in Raleigh, talk about wasting $$$
No wonder they're always in the RED at the end of the year.
USPS> you need to change your shipping process. This just doesn't make any sense!
Texts and emails are delivered asynchronously on a best-effort basis. Not unusual for them to arrive out of chronological order. This phenomenon is not specific to USPS although the design of USPS IT and processes may make it more likely.
Now I did check with my USPS office and they did verify the package was in Raleigh in the morning then in Greensboro in the afternoon and they couldn't figure out why it did so.
Interesting - I don't know what's going on in general with USPS - I live in Durham, a package sent to me from California went to Greenville, where it sat for six days and arrived at the Durham post office this morning. Odd.
I gotta say that I've already personally experienced WAY MORE issues with USPS service in my 3 years of living in Raleigh than I did in my prior 50 years of living in various parts of western Pennsylvania. I'm not sure what's wrong here locally, but it's clearly significant. Recently, I had a supervisory person at a local Post Office who had transferred here from somewhere in the NE US in the past few years tell me that it was "beyond ridiculous" how bad the mess this area was with its service and management.
I gotta say that I've already personally experienced WAY MORE issues with USPS service in my 3 years of living in Raleigh than I did in my prior 50 years of living in various parts of western Pennsylvania. I'm not sure what's wrong here locally, but it's clearly significant. Recently, I had a supervisory person at a local Post Office who had transferred here from somewhere in the NE US in the past few years tell me that it was "beyond ridiculous" how bad the mess this area was with its service and management.
One thing to consider is that NC needed to add many new employees.
Almost all new hiring in this area in non-career with much lower pay and nearly no benefits. The person who transferred from the Northeast may have supervised a large percentage of long-time career employees who had a real reason to care about their jobs.
One thing to consider is that NC needed to add many new employees.
Almost all new hiring in this area in non-career with much lower pay and nearly no benefits. The person who transferred from the Northeast may have supervised a large percentage of long-time career employees who had a real reason to care about their jobs.
Yeah, I think this is the overall problem with USPS these days. I've been getting my mail around 6:30 pm every day lately. No one wears a uniform...I remember my mail man from when I was a kid, and he walked the route, every day, didn't drive around in a truck (our mailboxes were on our houses). Now they don't even want mailboxes in front of houses, they want them in a centralized location in each subdivision.
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but then in the afternoon I received another TM stating the package has arrive in Greensboro 
