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Old 09-10-2020, 10:50 AM
 
307 posts, read 672,915 times
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Is it possible to use your own router with Spectrum in this area? If so, does it save money? An elderly friend in Cary lost his Spectrum router last night. They're quoting him a service call date of Saturday. His medical alarm and security system are connected to the Internet. I may buy a router and install it for him if it's possible and if there are other benefits, like cost savings.

If it's possible to use a modem in this area (not all areas of Spectrum are the same), how is the router authenticated? MAC address?
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Old 09-10-2020, 10:53 AM
 
Location: Where the College Used to Be
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Originally Posted by mcp6453 View Post
Is it possible to use your own router with Spectrum in this area? If so, does it save money? An elderly friend in Cary lost his Spectrum router last night. They're quoting him a service call date of Saturday. His medical alarm and security system are connected to the Internet. I may buy a router and install it for him if it's possible and if there are other benefits, like cost savings.

If it's possible to use a modem in this area (not all areas of Spectrum are the same), how is the router authenticated? MAC address?
Assuming he had a modem and a router from Spectrum and you are only swapping out the router, should be easy peasy (no need to authenticate with them/MAC address)

If it was a combo device, its a little trickier, but doable (have to log into the admin portal of the device, and turn off the routing/DHCP/WiFI settings) and then plug in the new router.

Typically only a net new modem needs them to authenticate (I use my own modem, router and mesh system with their service. Their equipment is hot basura)
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Old 09-10-2020, 10:55 AM
 
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Quote:
Originally Posted by mcp6453 View Post
Is it possible to use your own router with Spectrum in this area? If so, does it save money? An elderly friend in Cary lost his Spectrum router last night. They're quoting him a service call date of Saturday. His medical alarm and security system are connected to the Internet. I may buy a router and install it for him if it's possible and if there are other benefits, like cost savings.

If it's possible to use a modem in this area (not all areas of Spectrum are the same), how is the router authenticated? MAC address?
Yes, but when you use your own router, Spectrum's router should be put into bridge mode. Then the Spectrum router will run as a modem only, with no routing capability.

You can just plug your 2nd router into the Spectrum router and it will likely work, but it creates what's called a "double NAT" which really isn't ideal and can cause issues.

Edit: What GVoR said. Also I don't believe Spectrum is charging for modems/routers anymore - it's built into the price. At least on my plan.
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Old 09-10-2020, 10:55 AM
 
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I use my own router/modem combo. I do not have any of their equipment in my house. I use an Arris SBG-6700AC bought off ebay, used, years ago.

I don't think it saves any money though. There used to be a $7/month "lease" fee but I want to say they got rid of that maybe. I dunno.
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Old 09-10-2020, 10:59 AM
 
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Thanks. To be clear, the router and modem are separate. The modem is working fine because his telephone is working. The router died, so there's not a problem with double NAT or having to initiate bridge mode.
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Old 09-10-2020, 11:00 AM
 
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Originally Posted by mcp6453 View Post
Thanks. To be clear, the router and modem are separate. The modem is working fine because his telephone is working.
You can just swap out the router then. That's weird though I have never seen a separate router provided by Spectrum.
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Old 09-10-2020, 11:02 AM
 
Location: Where the College Used to Be
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Originally Posted by mcp6453 View Post
Thanks. To be clear, the router and modem are separate. The modem is working fine because his telephone is working. The router died, so there's not a problem with double NAT or having to initiate bridge mode.

Plug and Play a new one. Easiest situation to deal with (from a troubleshooting POV)
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Old 09-10-2020, 11:03 AM
 
Location: Where the College Used to Be
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Originally Posted by m378 View Post
You can just swap out the router then. That's weird though I have never seen a separate router provided by Spectrum.

Had separate here when they set me up in 2017.
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Old 09-10-2020, 11:13 AM
 
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Originally Posted by GVoR View Post
Had separate here when they set me up in 2017.
Huh...interesting. They've always given us the combos.
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Old 09-10-2020, 11:53 AM
 
307 posts, read 672,915 times
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Thanks
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