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Old 11-04-2020, 12:09 PM
 
Location: Raleigh, NC
6,825 posts, read 9,061,623 times
Reputation: 5205

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Yes I've called tech support and I have someone dropping off a new router tomorrow. Is anyone else still on Frontier and are you having any problems in the last week or so? Frequent disconnects, have to restart router, etc.

Why didn't I sign up for Google Fiber when it was $50/mo (100MBps). Now it's $70 for 1 Gigabit.

Oh well.

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Old 11-04-2020, 01:29 PM
 
Location: Raleigh, NC
19,437 posts, read 27,844,220 times
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Quote:
Originally Posted by zitsky View Post
Yes I've called tech support and I have someone dropping off a new router tomorrow. Is anyone else still on Frontier and are you having any problems in the last week or so? Frequent disconnects, have to restart router, etc.

Why didn't I sign up for Google Fiber when it was $50/mo (100MBps). Now it's $70 for 1 Gigabit.

Oh well.


I think I remember why you didn't, but why you don't now does mystify me. Remember - the price went up to $55 for those of us who jumped on at the beginning. Google internet has been flawless since we switched over.



Google TV was lousy and we dumped it to return to DirectTV (DH is 77 and I don't have the patience to train him on 100% streaming). My neighbors say Google phone is awful and that has caused some of them to go back to Spectrum, or get rid of the landline entirely.
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Old 11-04-2020, 01:59 PM
 
13,811 posts, read 27,454,017 times
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99.99% chance it's a router issue. It almost always is.

I had a TV (roku) remote die the other day. As in, it just stopped working, no buttons worked even with new batteries. A remote. How much use do they see? It couldn't have been more than a couple years old.
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Old 11-04-2020, 02:48 PM
 
Location: Raleigh, NC
6,825 posts, read 9,061,623 times
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We use the internet to stream movies, check the weather etc. We didn't think it was worth it to pay $70 for 1 Gigabit. Maybe we'll rethink that.
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Old 11-04-2020, 02:53 PM
 
773 posts, read 646,557 times
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Quote:
Originally Posted by zitsky View Post
We use the internet to stream movies, check the weather etc. We didn't think it was worth it to pay $70 for 1 Gigabit. Maybe we'll rethink that.
How much are you paying for Frontier? Whats your speed?
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Old 11-04-2020, 03:02 PM
 
Location: Raleigh, NC
6,825 posts, read 9,061,623 times
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Quote:
Originally Posted by Royal James View Post
How much are you paying for Frontier? Whats your speed?
We pay $38 for 6 Mbps. It's enough to stream a HD movie.
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Old 11-04-2020, 03:04 PM
 
13,811 posts, read 27,454,017 times
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Quote:
Originally Posted by zitsky View Post
We pay $38 for 6 Mbps. It's enough to stream a HD movie.
What services are available in your area?
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Old 11-04-2020, 03:11 PM
 
Location: Durham, NC
197 posts, read 208,467 times
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I am using Frontier Vantage plan. I had an issue 2 weeks ago (no internet for 2 days), the engineer who came by said the company pushed a new firmware and it was glitching. He was able to fix it without touching the router (all work was done outside of the house). I had another outage on Monday about 4 hrs but it was resolved without me reporting it. I'm with them for almost 2 yrs and this was the first time ever had an issue with their service.

Royal James: They have a few different plans (I guess depending on location), mine is 50 Mbps service but I get a little more than that constantly. First year $40, then $50 plus taxes etc for the 2nd year, I'm expecting a big jump on price on the 3rd year at which time I will consider other providers. They will charge modem fee whether it's yours or theirs.
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Old 11-04-2020, 03:16 PM
 
773 posts, read 646,557 times
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I'll have to look into them. I'm paying those spectrum bloodsuckers $70/month.
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Old 11-04-2020, 03:24 PM
 
13,811 posts, read 27,454,017 times
Reputation: 14250
There should be no taxes on internet services in NC.
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