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Old 02-16-2022, 08:04 AM
 
1,257 posts, read 1,185,026 times
Reputation: 1278

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I found the reddit thread and plan to call to cancel my subscription today. I can't believe this is a common business practice for them.
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Old 02-16-2022, 08:05 AM
 
1,257 posts, read 1,185,026 times
Reputation: 1278
Quote:
Originally Posted by MikeJaquish View Post
We went with Sunday home delivery only, and of course, 24/7 eEdition access.

I got 2 months at $4.99, and then month-to-month for $9.99 for the rest of the year.
$175 for 7 day home delivery compares reasonably.
We don't renew. We let it die until they treat us as new customers.
I'd be careful about that. Last year, I let my subscription lapse and they were still charging me. I ended up renewing, but I had to pay a balance on the other time.
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Old 02-16-2022, 08:08 AM
 
Location: Cary, NC
43,282 posts, read 77,104,102 times
Reputation: 45647
Quote:
Originally Posted by farebluenc View Post
I'd be careful about that. Last year, I let my subscription lapse and they were still charging me. I ended up renewing, but I had to pay a balance on the other time.

Sure. Common practice.
So the N&O, NY Times, WAPO, and various other services are in my calendar about 10--11 months out.

Inman News, a real estate publication, tried to pop me for $199 auto-renew on an expired card last month. That's a fine kerfuffle that I am not sure is fully resolved. But, at least they are now spamming me as a former subscriber.
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Old 02-16-2022, 08:09 AM
 
3,239 posts, read 3,541,875 times
Reputation: 3581
Quote:
Originally Posted by MikeJaquish View Post
We went with Sunday home delivery only, and of course, 24/7 eEdition access.

I got 2 months at $4.99, and then month-to-month for $9.99 for the rest of the year.
$175 for 7 day home delivery compares reasonably.
We don't renew. We let it die until they treat us as new customers.
That's the best strategy for just about any optional service (cable/satellite/cell phone/etc.)
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Old 02-16-2022, 08:13 AM
 
Location: Cary, NC
43,282 posts, read 77,104,102 times
Reputation: 45647
Quote:
Originally Posted by cheapdad00 View Post
That's the best strategy for just about any optional service (cable/satellite/cell phone/etc.)

I do OK when I call when I receive a next year's invoice and say:

"Hey, I just got an invoice for $24/month. I want to continue, but that is too much. What can you do for me?"

Works with nearly all of them. If not, I tell them to nuke it. Sometimes that is all they need to hear, and we get a better deal. Sometimes, just have to nuke it and wait a month or two.
It is a Gotta Do with SiriusXM, to save about 75%. ATT UVerse, too.

None of this is mission critical stuff, except for ATT Cellular and UVerse.

And, getting new service subscriptions at the end of the calendar year can provide dramatic savings. WAPO came up at $9.99 for a one year subscription. Hard to turn that down.
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Old 02-16-2022, 03:37 PM
 
2,006 posts, read 3,583,957 times
Reputation: 1610
I had to the digital subscription at 7.44 a month to start and then went up to 20+ a month. I emailed to cancel crickets, get a rebill, email them again crickets. Wasn't until I contacted my credit card and they had a whole process to dispute this type of behavior then N&O finally returned my email and said I was canceled. I told my CC that it was a re-occuring trial and I asked to be canceled via email on X date in Jan 2022.
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Old 02-17-2022, 07:23 AM
 
4,262 posts, read 4,713,041 times
Reputation: 4084
The shared back-office IT infrastructure of the McClatchy newspapers is a disaster. I've had some kind of subscription to the paper since 1985, but I grit my teeth during every annual renewal.
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Old 02-17-2022, 08:12 AM
 
1,257 posts, read 1,185,026 times
Reputation: 1278
I called to cancel my subscription this week and recorded the call just in case they tried to pull this. I didn't get any email notification confirming my cancellation.
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Old 02-17-2022, 09:39 AM
 
180 posts, read 96,574 times
Reputation: 238
We subscribed and found it to be of little value and did not renew. We kept receiving the paper and after about 6 months heard from a collection agency.

There is no reason to support such an organization.
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Old 02-17-2022, 12:44 PM
 
Location: Raleigh, NC
5,885 posts, read 6,953,089 times
Reputation: 10288
Quote:
Originally Posted by CDN56T View Post
We subscribed and found it to be of little value and did not renew. We kept receiving the paper and after about 6 months heard from a collection agency.

There is no reason to support such an organization.
Did you call to cancel ? On page 2 of every edition, it notes "For your convenience, your subscription will automatically renew after the initial term at the current rate unless you tell us to cancel."

If you didn't cancel, they did what they said they would do and renewed your subscription.
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