Quote:
Originally Posted by magichappens
McKracken SUCKS and is the only company that requires digging up the tank.
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Not anymore---Campbell requires that their tank be returned to them, too--no more "tank exchange". I tried last month.
We just moved into our newly built house, and the builder put in a Campbell tank. I called McCracken for their price, and they had a new customer special which beat Campbell by a long-shot. McCracken said they'd just swap out a tank with Campbell (funny, since you say they require digging up their own tanks for return to them), but Campbell rudely informed me that THEY own the tank and no one else is putting propane in it but them. Our new sod was just taking hold, and I didn't want to go through the digging-up and replacing of the tank, so we got Campbell to come down on their quoted price, and we stayed with them. If we'd wanted to own the tank, supposedly it'd have cost us approx. $1700. I'm just glad we went with a dual-fuel heating source after learning how expensive propane is.