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So I've been in the area for going on 13 years now, and originally had ISDN before TWC began offering cable internet back in 1999. I switched immediately and have nothing but good things to say about their service and support, but my only beef is the upload speed completely sucks.
Why can I get 20-30MBps (using "turbo boost" or whatever they call it) downloads and only 512K upload on their very fastest package? ARGH! I looked into business class, which gets up to 2MBps upload speeds, but with only 7-8MBps download. These packages don't make any sense!!!
I guess this is more of a "complain to those who might commiserate with you" post rather than a post asking for help.
Puh-leeze, TWC, gimme faster uploads. VOIP running and two work-from-home users is a bit difficult at times on 512K upload speeds!