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Giving feedback is a common courtesy but like most realtors have mentioned it isn't always easy to do so. Buyers will often look at several houses and over the course of the day they tend to blend together unless they are really excited about one.
At an open house Saturday an agent came by with a buyer and while the buyer was checking out a section of the house the agent took me aside and said that it probably wasn't going to work since it was at the top of the budget and needed work. OK good enough.
If you get feedback the people are interested but if not then it usually comes down to one of 3 things, Price, Location, Condition.
Good luck the right buyer will come along for you.
She has the best luck when she calls and catches them in person.
I hate it when an agent calls me for feedback. As others have noted, we are often working with more than one set of Buyers and showing multiple homes in one day. All the properties do tend to run together in our heads too. I especially hate it when I receive a phone call as soon as the listing agent receives notice that I was in their listing. Don't call me so quickly, I am still showing and I am not taking time out to answer your questions.
I almost always give feedback sent to me via email with a picture of the property or a link. Like others have said, we are not interested in answering full questionnaires on the property. Either the property works or doesn't work for our Buyer(s).
I once had a real estate agent's assistant call me three months after I showed their listing. She even said that I showed it three months ago. Really I closed on a property with my Buyer and we are obviously not coming back to make an offer
All the feedback we've received has been positive! That's why this process is so maddening. There have been a couple of comments about specific reasons why the buyers passed, and I can appreciate those and they don't offend me. Like...they really want 3.5 baths instead of 2.5. (but if they really want 3.5 why did they bother looking at my house when it clearly says 2.5?)
People go into homes that aren't quite what they want in beds/baths because there is something else about the house that looks interesting from the marketing. They think if it checks every other box, then maybe they can live without the extra full bath. Buying a home is typically about tradeoffs.
How about a link? Maybe the forum can give you feedback on your photos?
All the feedback we've received has been positive! That's why this process is so maddening. There have been a couple of comments about specific reasons why the buyers passed, and I can appreciate those and they don't offend me. Like...they really want 3.5 baths instead of 2.5. (but if they really want 3.5 why did they bother looking at my house when it clearly says 2.5?) One person said they wanted a privacy fence rather than the 4 ft fence we have the backyard. There hasn't been any bad feedback about layout or colors or smells or cleanliness or anything. That's something I'm interested in....like if I have a booger hanging out of my nose, I would want someone to clue me in before I walked around all day like that! Same with the house. Is something a turn-off that I'm not noticing?
My agent calls, emails and if she knows an agent well enough she will text them for feedback. And if it happens to be another agent from her own office, then of course she can catch them at the coffee pot at ask.
There are some agents to whom I would NEVER give negative feedback to, because they take umbrage, and I just don't care to deal with the call or email that follows.
So, they always get neutral or glowing feedback, even if it is a whopping lie. "Loved the breakfast room! The dead cat coordinated very nicely with the vintage wallpaper!"
I have had listings with tons of showings and great feedback and then only sold them when the price was right.
Forget feedback and figure out why it isn't selling. It will be a more productive way to proceed.
As someone who sold a house during a strong buyers' market and suffered through 63 showings and 26 open houses, I can tell you that 99% of feedback is worthless. Buyers lie and agents lie as they want to be "nice".
Excellent Post.
The checklist feedback forms, with requests for pricing analysis, whether my client has put the house in their "Top 3," whether my buyer is going to make an offer on a house soon, etc, are all out of line and I nearly never play along.
Specifically, pricing. The seller is paying their agent for a CMA. If they want me to do a CMA, they should have hired me.
Yes ... there's an agent here who asks "What does the house have to be priced at to sell in the next 60 days?" Not my job ...
Keep showing. If you don't have any offers after dozen or so showings, my money is on you are priced too high.
By any chance, did your agent provide you with a price range for a recommended list price? And if so, where did you list within that range? I only ask because I have noticed Realtors recommend a list price and the home owner immediately jumps to the highest price in the range. By the time the home is known as "that over-priced listing" it doesn't matter what it sells for, it's almost always at the bottom or below the initial range. Agents hate pointing out the obvious - home is over priced, probably the #1 reason for no feedback. And it only takes one experience of having to defend an opinion (after all, the other agent did ask) and now the listing agent wants to argue? Takes only one of those calls to be cured of providing feedback.
Is a buyer's agent doing her job if she gives you positive feedback? Anything other than negatives like "your house is overpriced" might harm her client should they offer on your house. I love the feedback requests that have three choices for pricing; too low, just right, too high. Like I'm going to ever check "too low"!
Wow all I hear are a lot of excuses & answers to questions I didn't ask.
All I asked was why is it hard to get feedback. I didn't ask if it was priced too high, why it hasn't sold, should I fire my agent, or anything like that. I asked why is it hard. Most of the replies revolve around how busy you all are & how MANY homes & clients you have. If that were true, you probably wouldn't have time to hang out & post on a board like this.
If it's that hard for you to keep track of homes you show, maybe you need to take better notes! Sheesh. I obviously struck a nerve.
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I closed on a property with my Buyer and we are obviously not coming back to make an offer
