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I am a Loan Officer and yesterday after 5:00 pm I was informed that SCME
Bank one of the lenders that our company does business with closed its
doors that day at the end of their business day.
This is very upsetting to me as my client's were sitting in our office lobby
scheduled to sign their final loan documents and now they do not have a
loan. My question is what happened to SCME Banks accountability to client's
and also providing customer service. It is very rude and unprofessional of
them to not even be responsable enough to give us more notice. Last night I
was heart broken to have to relay this tragic news to my clients insuring
them that I will do everything possible to get them another loan. This has
been a experience both my clients and I will never ever forget. There
should be some kind of legal requirments that lenders should have to follow
regarding closing procedures and the responsability to provide some sort of
advance notice. Please respond back and add SCME Bank to the list.
Wow, I never even thought about something like that. Do the buyers and sellers and you have to wait another 30 days? Maybe go to the big lenders so it won't happen again.
whether you do business in person, over the phone, or online wouldnt make a difference if the loan officer can contact you when needed.
When I worked at BofA, I had borrowers coming in person to apply for a mortgage. They always complained that I couldnt speak to them during the business day. This wasn't my fault as I had many customers coming into the branch needing help, and sometimes remembering to call someone is almost impossible.
I worked for Lendingtree afterwards, and all I did was mortgages.
I was able to help my clients more, and was there to resolve issues.
Preliminary disclosures are sent out as estimates that may appear at closing.
A lot of borrowers look at the Good Faith Estimate, and want everything to be exact. Now as a broker I go over of the fees before sending out documents. Title companies have their own fees, and it may change in the course of the loan.
Depending on the 'mistakes' of the documents it may not be a good idea to dump them. Most documents are computer generated, and may have some slight error.
I had a mortgage w/HomeQ and it was closed out on a short sale that went through about a month before HomeQ was bought out. Fast forward to today and I have no contact info for HomeQ and don't know if my closed account would have been transferred to one of four banks or if HomeQ would have maintained those records. I need to file my taxes and I need forms 1098 and a 1099-C from them but I'm not sure who "them" is at this point. Any advice/guidance would be appreciated!!
Citimortgage is attempting and has reported delinquent a bankrupt mortgage from Anb Ambro .
I surrendered the house in 2005 , it is now 2011, any ideas?
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Homefield Financial in Irvine CA
Do the buyers and sellers and you have to wait another 30 days? Maybe go to the big lenders so it won't happen again.
