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I tried to view a house listed through Help-U-Sell last summer. When we got out to the house at our scheduled appointement time with my agent we discovered there was no lock-box with a key on the door and nobody was home. My agent made several calls to the Central Listing Service and the Help-U-Sell contact to figure out a way to gain entry while we waited and nobody called him back. We had other homes to look at and moved on. I don't recall anybody from help-U-Sell ever calling my agent back that enitre day. We made an offer on a different house the next day. Based on that experience I think I will pass on using Help-U -Sell in my area when I choose to sell my home down the road.
For what it's worth, when an out-of-state family member with whom I am very close asked for advice on selling her home, I researched for the best agent I could find in her area. My criteria was that the agent had to be full-time, have a minimum of fifteen transactions closed within the past year, have at least three current listings, and that he or she did his or her own work without relying on a staff.
Once I had three agents identified, I requested that the data sheets for all of his or her current listings be provided to me so I could review each for completeness, detail, spelling and marketing message. I also asked to see the client sheets to verify that a full complement of photos were taken and that the photos were of good quality.
After that, I intereviewed each, asking them their assessment of the market, to provide me with a few anecdotes of difficult situations that they overcame, how they thought my relative should position her home in the market in order to give it the best chance of selling and what advice we could expect if Plan A didn't work.
Everyone, thanks so much for your input and comments about my question! You've been most helpful. We've decided to keep our listing with our agent and not go with help-u-sell.
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