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Old 07-19-2017, 10:49 AM
 
Location: Location: Location
6,727 posts, read 9,953,306 times
Reputation: 20483

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I had Liberty Mutual for my homeowner's insurance for years. Ii increased a little every year but I attributed it to inflation. One year, it took what I thought was an unreasonable jump and I called about it. The CSR was so rude I hung up for fear of responding in kind.

By the time I got fed up, I was paying almost $900. yearly and my dtr-in-law almost choked. They have a much newer more expensive home and they don't pay that much.

I contacted my auto insurer when I got a new car and the agent mentioned bundling my homeowner's with the car. I have the same dollar coverage, plus ID theft insurance, for 1/3 of the cost Liberty Mutual was charging.

I now shop around for rates every couple of years or when increases occur.
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Old 07-19-2017, 11:54 AM
 
12,016 posts, read 12,760,107 times
Reputation: 13420
Quote:
Originally Posted by ChiCityChiCity View Post
I have been with Liberty Mutual ever since I bought my home for 2 years. First year they increased about $200 (18.5%). I called to inquire and they said it's normal practice. I was busy at the time so I paid for it. This year they increase another 18.5% again. I see a lot of people complaining about the same thing about them. Is this how they do business? I have no claims whatsoever in the 2 years I have been with them.

Should I just switch to a different insurance company? I'm in Chicago, IL. What insurance company would you recommend? I went with LM because I had car insurance with Geico which is a partner of LM. Thanks
Just curious to see if this home is owned outright or if there is a mortgage on it.
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Old 07-19-2017, 12:20 PM
 
2,684 posts, read 2,400,959 times
Reputation: 6284
Quote:
Originally Posted by David A Stone View Post
State Farm........my wife got hit by a car making a right turn at stop light that was red.


I had full coverage and the other driver had insurance.


State Farm told me to get car fixed immediately and they would pay minus my deductible.


My deductible would be reimbursed as soon as they collected from the driver at fault insurance.


10 months before I got my $500 deductible back and a million excuses during that 10 months.
That sounds like a good result to me. You got your car fixed immediately.

If it took the other company 10 months to reimburse your deductible, it would have taken them 10 months to reimburse the full amount if you waited for reimbursement by the driver's insurance company prior to initiating the repair.

I'm not defending State Farm in any way as I'm sure there are plenty of examples of big companies doing bad things, but in this case I don't see an issue. It's the other driver's insurance company that dropped the ball on that one.
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Old 07-19-2017, 06:28 PM
 
Location: Back in the Mitten. Formerly NC
3,829 posts, read 6,732,618 times
Reputation: 5367
Quote:
Originally Posted by David A Stone View Post
Not true.


Just a justification for a company that wants to gouge.
True. I challenge you to get in a rear ended while insured with the bottom of the barrel (aka cheap) insurers and have the pleasure of dealing with them when they close out your claim without paying the bills. Then the hospital threatens collections. Definitely not an experience I'd like to repeat.

Alternately, I was rear ended again (this time in a four care pile up) by an uninsured driver with a better insurance company. It was incredibly easy. One call and everything was taken care of. I only had to deal with collision shop after that. (Granted, no medical bills necessary, but the first company was difficult with every step, not just the medical bills.)

I'll pay the extra $10-20 a month for the company that takes care of things quickly and efficiently. My time is valuable to me.
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Old 07-19-2017, 08:13 PM
 
4,314 posts, read 3,997,459 times
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Quote:
Originally Posted by jaynarie View Post
True. I challenge you to get in a rear ended while insured with the bottom of the barrel (aka cheap) insurers and have the pleasure of dealing with them when they close out your claim without paying the bills. Then the hospital threatens collections. Definitely not an experience I'd like to repeat.

Alternately, I was rear ended again (this time in a four care pile up) by an uninsured driver with a better insurance company. It was incredibly easy. One call and everything was taken care of. I only had to deal with collision shop after that. (Granted, no medical bills necessary, but the first company was difficult with every step, not just the medical bills.)

I'll pay the extra $10-20 a month for the company that takes care of things quickly and efficiently. My time is valuable to me.


I'm not going to pay an extra $240 a year for the rest of my life just in case I might need it once or twice in my entire lifetime.


How many accidents do you get into ?
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Old 07-19-2017, 08:46 PM
 
12,016 posts, read 12,760,107 times
Reputation: 13420
Quote:
Originally Posted by David A Stone View Post
I'm not going to pay an extra $240 a year for the rest of my life just in case I might need it once or twice in my entire lifetime.


How many accidents do you get into ?
They are saying they would rather go with a higher premium insurer that makes repairs and closes claims fast rather than going with a cheaper company, not that it's going up every year.
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Old 07-19-2017, 08:52 PM
 
Location: Saint John, IN
11,582 posts, read 6,736,853 times
Reputation: 14786
Quote:
Originally Posted by LifeIsGood01 View Post
Just curious to see if this home is owned outright or if there is a mortgage on it.


This thread is 3 years old!!


But it is worth your while to shop rates every year! If you don't, then don't complain about your rates going up!
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Old 07-19-2017, 11:16 PM
 
4,314 posts, read 3,997,459 times
Reputation: 7797
Quote:
Originally Posted by LifeIsGood01 View Post
They are saying they would rather go with a higher premium insurer that makes repairs and closes claims fast rather than going with a cheaper company, not that it's going up every year.
an extra $20 a month in premiums=$240 a year.
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Old 07-20-2017, 06:17 AM
 
Location: Jollyville, TX
5,867 posts, read 11,926,362 times
Reputation: 10917
Quote:
Originally Posted by LifeIsGood01 View Post
They are saying they would rather go with a higher premium insurer that makes repairs and closes claims fast rather than going with a cheaper company, not that it's going up every year.
That's what the insurance companies want you to think also. I switched from Liberty Mutual when my premiums went from $1200/year to $2400 in a 4 year time period - with no claims. I changed to another "reputable" company and got my premiums back down to around $1200. $10 a month is one thing - $100 a month is quite another.
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Old 07-20-2017, 07:19 AM
 
Location: Back in the Mitten. Formerly NC
3,829 posts, read 6,732,618 times
Reputation: 5367
Quote:
Originally Posted by David A Stone View Post
I'm not going to pay an extra $240 a year for the rest of my life just in case I might need it once or twice in my entire lifetime.


How many accidents do you get into ?
I've been in three in sixteen years. None were my fault. I was hit by a teenage boy all three times. Rear-ended twice, t-boned once.

But, that is the thing about insurance- you never know when you will need it. I commute over an hour to and from Detroit everyday. My risk of getting in an accident is high.

I'm not willing to risk my credit because my insurance company doesn't want to pay the bills for an accidents I wasn't even at fault in. I was getting notices that bills were going into collections within 30 days when I had my accident. If they actually made it to collections, the damage to my credit score could cost me far more that the $120-240 a year I spend.
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