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Old 07-12-2017, 08:12 AM
 
Location: Raleigh-Durham NC
902 posts, read 1,104,704 times
Reputation: 1333

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we have a 25 year old home we are planning to rent out, it is several states away and we feel a warranty will give us peace of mind as the 25 year old air conditioner would cost more than the entire years net gains from the rent


I am hoping to hear from realtors and homeowners that have a warranty and have made a claim


I have heard some horror stories of warranty companies trying to avoid covering repairs to covered components using some technicality or loophole


there must be good companies and bad companies...... which is which?


any advice from persons with first hand knowledge or experience with a warranty claim would be greatly appreciated


thanks
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Old 07-12-2017, 08:32 AM
 
Location: Back in the Mitten. Formerly NC
3,829 posts, read 6,730,778 times
Reputation: 5367
They are generally a waste of money.

My first hand experience was with Old Republic. I made three claims and two were denied. The one they approved cost about the same as my $75 deductible, so it did nothing for me. FWIW- one of my claims had to do with the AC. It was determined that the condenser was the issue, and they would not repair it since it was not inside the home.
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Old 07-12-2017, 10:10 AM
 
Location: Berkeley Neighborhood, Denver, CO USA
17,709 posts, read 29,812,481 times
Reputation: 33301
Put money into a "repairs" account.
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Old 07-12-2017, 10:42 AM
 
Location: Raleigh NC
25,116 posts, read 16,209,782 times
Reputation: 14408
We like First American. Whichever warranty you choose, you'll want the very best coverage they offer. Replacing a 25 year old HVAC, the building codes have changed and so there's another large cost bringing it to current code. Usually, an upgraded warranty covers the permit costs, the base one will not.
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Old 07-12-2017, 01:16 PM
 
569 posts, read 440,162 times
Reputation: 665
I just bought a home and chose America's Preferred Home Warranty because you get to use your own contractor permitted they are licensed and bonded. Most of the other companies make you use their people. I filed a claim but have not had my contractor out to fix the issue yet. The person on the phone was helpful and did not seem to try to get out of any responsibility but, because we had recently moved, they did require a copy of home inspection to make sure the issue I was calling about was not pre-existing. I can report back after my claim is paid.
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Old 07-12-2017, 07:02 PM
 
3,609 posts, read 7,919,691 times
Reputation: 9180
> there must be good companies and bad companies......

Don't see why you say that. Another possibility is bad and worse.
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Old 07-12-2017, 07:30 PM
 
21,109 posts, read 13,559,056 times
Reputation: 19723
I like American Home Shield, but you may want to consider that replacing that extremely old a/c will be worth it in the return on lower utility bills. ALOT lower.
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Old 07-12-2017, 07:34 PM
 
Location: Berkeley Neighborhood, Denver, CO USA
17,709 posts, read 29,812,481 times
Reputation: 33301
Quote:
Originally Posted by rational1 View Post
Another possibility is bad and worse.
You are delusional.
Worser and worst.
If these companies honored every agreement to the fullest, they would be broke in 3 months.
They only stay in business by screwing customers.
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Old 07-12-2017, 11:18 PM
 
Location: Fuquay-Varina
4,003 posts, read 10,839,827 times
Reputation: 3303
Warranty companies are in business to collect money, not pay it out. I agree with Dave, put the $500 a year into a repairs account.
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Old 07-13-2017, 08:22 AM
 
1,715 posts, read 2,297,480 times
Reputation: 961
Warranty companies are scam for rental units. Half of the things you want are never covered. Surprisingly if they are covered they have stupid clause which will either void your claim or they will try to fix it couple of times before complete replacement. If it is a primary residence one can live with an issue up to certain extent until it has been resolved completely. If you have tenants you risk running out their patience while the home warranty company goes through their BS delay tactics. I work with 4 different warranty companies for multiple rental properties. I am not satisfied with either one of them. I have yet to come across one company where my costs are recuperated.
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