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If you Google it, you will find numerous problems with over-billing due to smart meters. Have any of your neighbors had problems with spikes in usage after smart meters were installed?
I had a leak on my outdoor hot water heater. I saw it dripping and thought no big deal, $1700 later.....
Have you turned off ALL the water and checked the meter to see if it's running? If it does, you have a leak.
Otherwise have your meter tested. All of the above post haste!!!!
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What is your relationship like with the tenants? Do you think they could have deliberately tried to run up the bill knowing they don’t have to pay it?
The problem is that they do have to pay for water/sewer. As well as gas/electric.
They pay their own utilities but the water/sewer is in my name. The city doesn't allow otherwise.
I'm assuming what I'm dealing with is WHY the city doesn't allow otherwise. Can't get blood from a stone & the city is full of students, section 8s & illegals.
I honestly don't think that any of my tenants would do something like this on purpose, but you never know.
If you Google it, you will find numerous problems with over-billing due to smart meters. Have any of your neighbors had problems with spikes in usage after smart meters were installed?
I would just refuse to pay it. Out of the question. Pay the following months bill till they rectify this one bill. We had a similar situation in a building in NY - the water bill for the building was coming to 10,000 each month when it should normally have been 10,000 for the entire year.
We found it was a conversion issue - some software glitch converting from units to gallons and multiplying the charge etc. Surprisingly it only affected our building. The board decided not pay the bill but put the budgeted money ( 10k) for the water bill into escrow. It was resolved 4 years later and was in line with what had originally budgeted.
Check and double check the conversion.
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