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I am beginning a search for a home for my stepdaughter and son. I am profoundly hearing impaired and do not use a phone - UNLESS I know the person and the person knows me well enough to speak so I can understand but most who know me wouldn't even waste their time or mine with a phone call.
I found a house I'm interested in - IF there is heat. The listing said "AC unit" but did not list heating or HVAC.
Where we live, many of the old homes do not have a heating system - it might be a fireplace, stove, or none. They are moving down here from upstate NY and will NEED heat. Because the house is only 40 years old, I would expect it to have either HVAC or a heating system but some do not.
So, it isn't worth my time to do anything unless it has something for heat. On the listing is one of those "ask for more info" and the form demands a phone number. It also has a place for comments/question. I provided a no good out of state former phone number but in the comments, I asked about the heat and said NO CALLS, reply via email.
So I got what I expected - ignored my comment, ignored my request, said we'll call you but if you're in a hurry, call us at x number and we can arrange a showing. What is the point of filling out the info if it isn't read? What is the point of seeing the house, wasting my time and theirs, if there is no heat system?
How do all of you handle those requests?
Does anyone read the request for info and reply with info?
My reaction is - if I contact you online, respond in kind. If I call on the phone, return the call. Am I the one who is bonkers?
Most listing agents have their cell phone listed on a listing. Agree with Mike and text that number with your question. Your other option is to find a buyer agent in the area you are looking and let them ask all of the questions.
Maybe I'm bonkers, but why not put in the notes that you're hard of hearing so you don't want phone calls?
(I'm also wondering why your stepdaughter isn't looking herself, but that's another topic.)
Welllll....
"I provided a no good out of state former phone number but in the comments, I asked about the heat and said NO CALLS, reply via email.
So I got what I expected - ignored my comment, ignored my request, said we'll call you but if you're in a hurry, call us at x number and we can arrange a showing. "
Maybe I'm bonkers, but why not put in the notes that you're hard of hearing so you don't want phone calls?
(I'm also wondering why your stepdaughter isn't looking herself, but that's another topic.)
Quote:
Originally Posted by MikeJaquish
Welllll....
"I provided a no good out of state former phone number but in the comments, I asked about the heat and said NO CALLS, reply via email.
So I got what I expected - ignored my comment, ignored my request, said we'll call you but if you're in a hurry, call us at x number and we can arrange a showing. "
Thanks, Mike.
I ALWAYS put somewhere in the notes "NO CALLS, TEXT or EMAIL ONLY"
It doesn't matter whether it's a realtor or whatever, NO CALLS is ignored. The cancer clinic I go to still calls to remind me of my appt. Every month, I go in and ask them to delete my phone number. 2 years, the number is still there.
JKGourmet - Stepdaughter has enough on her plate. She just had major surgery with complications and grandson was just released from hospital after a month but still needs monitoring. She is also trying to make arrangements with the agencies here and arrange for another specialist. I know most of it, but the details and exactly what he needs are above my pay grade.
The least I can do is help find a house that WE (my husband and I) are buying. She is also finding him appropriate medical care for his rare condition and needing to wait for the release by his doctors up north. Oh, and she's also trying to find a job down here while unsure of all the above.
Besides all that, step or daughter, she's family and that's what family does, help.
Please forgive my ignorance about the practicalities, but do you use services like TTY? I'm trying to see if there's another way to work around the form auto-request issue. Is there a way to indicate that as part of your entry in the form's phone number window? Referencing the 711 code as part of the number? It might clue a realtor in that another communication method will work better for you. If you don't use those services on a daily basis but will be heavily involved during your daughter's house hunt, maybe it would be worth doing so, or getting a text or captions phone temporarily.
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