Another Mail Forwarding Thread (tenant, landlord, Florida, complaints)

[Ultrarunner]

My tenant of several weeks has been having a lot of problems getting her mail.

Both current and past tenants have the same last name Garcia and the past tenant relocated from the West Coast to Florida.

New tenant said if she would have it to do over... she would not.

It's been a monumental problem and some very important time specific letters have gone missing...

The local Post Office has a waiting list for PO boxes and the address has no permanent assigned carrier... always someone new.

Her company let her use the work address for the time being which has helped.

Never had tenants with the same last name back to back before. Just shows how something relatively simple can become a nightmare.

[MikeJaquish]

Maybe the tenant needs to go to a postal service store, UPS, Postal Annex, etc, and rent a box from a private provider?

[Okey Dokie]

As a now-retired 29 year USPS employee who worked both with fowarding complaints and in the forwarding system itself all I can say this is one of those nightmares there is probably no good solution for.

My only suggestion would be to paste a note in the box where the carrier sees it with the first names of the current Garcia's. Call the delivery station, talk to the carrier supervisor and ask them to put a flag on the carrier's case.

[Ultrarunner]

Appreciate the response...

Hopefully soon we will have a regular letter carrier assigned to the route...

[NoMoreSnowForMe]

It's nice of you to care, but not really your problem as a landlord.

[kanhawk]

Originally Posted by Okey Dokie

As a now-retired 29 year USPS employee who worked both with fowarding complaints and in the forwarding system itself all I can say this is one of those nightmares there is probably no good solution for.

My only suggestion would be to paste a note in the box where the carrier sees it with the first names of the current Garcia's. Call the delivery station, talk to the carrier supervisor and ask them to put a flag on the carrier's case.

I work for the PO also and while that may help with the mail that gets through the system the problem is forwarding is automated now and a lot of the mail never even makes it to the carrier, it is automatically forwarded at the plant so it never reaches the carriers case.
I agree there isn't much of a solution except for the carrier to change the previous Garcia to an individual forward so the new Garcia with a different first name won't have their mail go through the forwarding.

[Wry_Martini]

Oh wow, I never thought about the problems that could arise when the previous occupant and the new occupant have the same last name! My last name is pretty uncommon, so it just never crossed my mind.