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Old 09-28-2015, 01:41 PM
 
Location: North Hollywood
331 posts, read 734,896 times
Reputation: 222

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In my apartment complex I noticed that one of the 3 washing machines in the shared area is not working properly. The washing machines are leased by the apartment owners and a third party is responsible for repairs/maintenance.

I texted the apartment manager to let him know that the machine needs to be repaired. He replied and said that I had to contact the third party myself and arrange for them to repair the machine.

Shouldn’t the apartment manager be the one to contact withthe third party? I’ve rented for 9 years in California in other building where the washing machine issues were taken care of; I’ve never had to deal with this kind of stuff before.

What's the law regarding things like this?
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Old 09-28-2015, 02:27 PM
 
2,928 posts, read 3,550,518 times
Reputation: 1882
Is the amenity listed as something that the landlord provides in your lease?
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Old 09-29-2015, 12:57 PM
 
Location: North Idaho
32,635 posts, read 48,005,355 times
Reputation: 78389
Ask for contact information for the machine leasing company and call them. That would have taken you less time and effort than typing out your complaint in C-D.
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Old 09-29-2015, 01:10 PM
 
Location: Silicon Valley
18,813 posts, read 32,491,098 times
Reputation: 38575
CA law doesn't require landlords to provide washing machines. So, you'd have to sue for breach of contract in small claims court - if - your lease says they will provide three working washing machines, and that they will handled calling the washer repair people.

And to successfully win, you'd have to show in court, that you actually suffered losses due to the breach.
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Old 09-30-2015, 11:43 AM
 
Location: Phoenix, AZ area
3,365 posts, read 5,235,146 times
Reputation: 4205
If the leases states that the machines will be provided by the landlord you need to check CA laws. Most of the items below are regarding habitability issues so you may not actually have a claim, specially if 2 of the 3 units are working.

California Tenants - California Department of Consumer Affairs
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Old 09-30-2015, 12:29 PM
 
7,672 posts, read 12,816,782 times
Reputation: 8030
Did he want you to contact the leasing company that services the machines as most leased machines are repaired by the Leasing companies free of charge. Or did he want you to pay for repairs?
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Old 09-30-2015, 02:11 PM
 
9,446 posts, read 6,574,870 times
Reputation: 18898
Your manager is sure lazy. But if there is a phone # on the machine, you might as well try calling yourself.
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Old 09-30-2015, 03:16 PM
 
2,687 posts, read 7,408,147 times
Reputation: 4219
Default well...

Quote:
Originally Posted by SomeBodyUK View Post
In my apartment complex I noticed that one of the 3 washing machines in the shared area is not working properly. The washing machines are leased by the apartment owners and a third party is responsible for repairs/maintenance.

I texted the apartment manager to let him know that the machine needs to be repaired. He replied and said that I had to contact the third party myself and arrange for them to repair the machine.

Shouldn’t the apartment manager be the one to contact withthe third party? I’ve rented for 9 years in California in other building where the washing machine issues were taken care of; I’ve never had to deal with this kind of stuff before.

What's the law regarding things like this?
So schedule the repair and be sure the billing goes to the LL, pretty simple. No stress, no mess.
Koale
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Old 09-30-2015, 11:13 PM
 
Location: West Virginia
13,926 posts, read 39,285,398 times
Reputation: 10257
When ours break down we call the 800# on the machine give the problem & machine # IF we lost money thell how much checks in mail next day. NOT a big deal.
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Old 10-09-2015, 02:54 PM
 
Location: North Hollywood
331 posts, read 734,896 times
Reputation: 222
Quote:
Originally Posted by momtothree View Post
Did he want you to contact the leasing company that services the machines as most leased machines are repaired by the Leasing companies free of charge. Or did he want you to pay for repairs?
I called the number, it's free of charge since the machines are leased. My apartment manager has been the manager for the last 3 months, before that I had a different manager and she always took car of things. My current manager is a lazy SOB.
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