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Based on the above article, this man got fined for treating his place like a hotel in NY. I had the same experience this past weekend in NY. The place was disgusting and run like an internment camp and overpriced hostel. There were random people in the living room walking around in their underwear due to a "lingerie rehearsal". It was very ghetto. What's worse is the host was not there. He handed the entire apartment to his "housekeeper" who didn't even show us around or gave us towels. She just said "here's your room, don't leave garbage, check out at 11 or it's X amount extra per hour". Then she showed us how to unlock the door and that was it. The entire place made my mom feel very uncomfortable so we left. I was very upset about the entire thing and didn't know what to do. I was just going to leave a bad review. I just came home and when I went to airbnb I realized I could have asked for a refund. I didn't know you could so I tried. And the "host" was very adamant about not refunding me. Then I realized that he's running his place like an overpriced hostel. I don't think the guy even lives there. It seems like a violation of Airbnb and the point of it. I want to report him to NY police but I left the city. Can I still do it now?
Based on the above article, this man got fined for treating his place like a hotel in NY. I had the same experience this past weekend in NY. The place was disgusting and run like an internment camp and overpriced hostel. There were random people in the living room walking around in their underwear due to a "lingerie rehearsal". It was very ghetto. What's worse is the host was not there. He handed the entire apartment to his "housekeeper" who didn't even show us around or gave us towels. She just said "here's your room, don't leave garbage, check out at 11 or it's X amount extra per hour". Then she showed us how to unlock the door and that was it. The entire place made my mom feel very uncomfortable so we left. I was very upset about the entire thing and didn't know what to do. I was just going to leave a bad review. I just came home and when I went to airbnb I realized I could have asked for a refund. I didn't know you could so I tried. And the "host" was very adamant about not refunding me. Then I realized that he's running his place like an overpriced hostel. I don't think the guy even lives there. It seems like a violation of Airbnb and the point of it. I want to report him to NY police but I left the city. Can I still do it now?
You can ask AirBNB for a refund, maybe they can do something to his account to get your money back. Hope you took pictures as proof.
^unfortunately I did not .. I was so upset at the moment and didn't think to take pictures. We were so tired from traveling because we traveled 5 hours by bus from DC and got lost driving around for 2 hours and then showed up at the dump hole. I already reported to Airbnb and did not hear back from them.
^unfortunately I did not .. I was so upset at the moment and didn't think to take pictures. We were so tired from traveling because we traveled 5 hours by bus from DC and got lost driving around for 2 hours and then showed up at the dump hole. I already reported to Airbnb and did not hear back from them.
No pictures = no proof. Put it behind you or, better yet, use it as a funny story at cocktail parties.
Do use the review function on Airbnb to report this guy.
Airbnb is usually very good about responding to complaints. If you have a good track record with them (that is, not your first time renting) then they are likely to find your report credible even without pictures, particularly since other people will likely have had the same experience with the host.
We had an issue come up once where a (reputable) host canceled on us three days before a European vacation. We reported it to AirBnb and within an hour they'd not only refunded out money but given us 25% additional back in credit -and they told us to let them know if we couldn't find a suitable replacement (presumably to find a hotel or something along those lines).
In a business like theirs, something will always go wrong sooner or later - it's just a question of how they handle it. I really enjoy using them even though their fees are pretty high.
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.. I was so upset at the moment and didn't think to take pictures. We were so tired from traveling because we traveled 5 hours by bus from DC and got lost driving around for 2 hours and then showed up at the dump hole. I already reported to Airbnb and did not hear back from them.
