Lease renewal timeline mistake (letter, mail)

[Corn-fused]

Originally Posted by jaredC

Well, I would understand if they had gotten it confused if this was November. How the heck could they have mistaken August for November? And yes, I did send them an email stating my lease date. Also texted them AND called them as well. But this is the game they love to play with me. When I have repairs needed, they take weeks to respond to simple requests. My gate fell off the wall at the beginning of July, still waiting.

It could be a gazillion different reasons, hence why you need to send it certified/RR.

[jaredC]

Originally Posted by jumper_girl221

Its possible that they set it up in their system as expiring november 2014 and its prompting them to send a reminder.

Or even that they converted to some type of system that sends out an automatic reminder and they just got it all set up, and expired in november 2014.

I've been the victim of auto emails with my software here at work for HOA's, I could TOTALLY see it happening for something like this.

Well its not an email. It's a typed up mail correspondence with handwritten areas in it.

[Corn-fused]

Originally Posted by jaredC

Thanks for the replies. Just curious to know if any LL's out there have ever gotten the dates of tenancy wrong? It's not exactly a simple screw up either. You gotta try to screw up this bad.

Any one of us could have gotten dates of tenancy wrong but it doesn't mean it was done for the same reason they got it wrong. And answering that question is not going to get you the answer you need anyway.

[jumper_girl221]

Originally Posted by jaredC

Thanks for the replies. Just curious to know if any LL's out there have ever gotten the dates of tenancy wrong? It's not exactly a simple screw up either. You gotta try to screw up this bad.

My coworker had her landlord notify her of a rent increase for next year. She replied with a copy of her lease showing she was in a 2 year lease with one year remaining, her agent said "oh I forgot". Its rented through a PM, so yeah I could see it happening.

Honestly they probably had it down as a nov 2014 expiration and have been letting you slide as a month to month (in their mind). Really a pretty easy basic mistake esp if they did a software change or PM change.

[jaredC]

Originally Posted by Corn-fused

Any one of us could have gotten dates of tenancy wrong but it doesn't mean it was done for the same reason they got it wrong. And answering that question is not going to get you the answer you need anyway.

I know. It's frustrating.

[Koale]

Originally Posted by jaredC

I signed a 3 year lease on 11/30/2013. When I call the number (my property manager), I do not get a response. Voicemail, each time. I send her text messages, and continue to not get a response. Same goes with email. When I try calling the office, the receptionist tells me they cannot help me, that I need to go through my manager. It's a frustrating cycle.

Get off the couch and walk yourself into their office and don't leave until you get it resolved. It's up to you...
K

[jaredC]

Originally Posted by jumper_girl221

My coworker had her landlord notify her of a rent increase for next year. She replied with a copy of her lease showing she was in a 2 year lease with one year remaining, her agent said "oh I forgot". Its rented through a PM, so yeah I could see it happening.

Honestly they probably had it down as a nov 2014 expiration and have been letting you slide as a month to month (in their mind). Really a pretty easy basic mistake esp if they did a software change or PM change.

Don't know about the software change. But I do know that the PM employees and company have stayed the same throughout my lease.

[jaredC]

Originally Posted by Koale

Get off the couch and walk yourself into their office and don't leave until you get it resolved. It's up to you...
K

Unfortunately, walking into their office gets the same response; you need to contact your property manager, we cannot access your account here, they deal with that property.

[jaredC]

I do believe that my property manager operates as an independent contractor for the company, and that they are a work-at-home couple. Yes, couple. My property is ran by two property managers, husband and wife. I've got both their contact information, and get the same response from either one.

[Corn-fused]

I suggest you started typing that letter that you are going to send certified/RR and get in the mail today. It has been made very clear that nothing else has worked nor will work.