Incompetence runs wild (Sacramento: credit card, motorhome, purchase)

[keninaz]

Today I tried to make reservations for my RV and HearstCastle wheelchair to tour for the end of the month.
Typical of California state websites the reserves website would not boot up and I had nothing but trouble for almost an hour. I finally called the help desk and the girl assisted me in making my reservation for the RV for 4 nights. She clearly understood that I needed a site that was at least 32 feet long and as wide as possible. She found several, one of which was 34 footlong and some 19 foot wide and she booked it for me.
However when I got the email confirmation it showed me witha 25 foot space which simply will not work. So I again called the help desk and ask what was going on and they told me to spaces that are (nonspecific) and that the site I have been assigned towas at least 25 foot long and 12 foot wide, neither fit my specifications
She told me I could go to the reserve website and look atthe site but you cannot do that by space number.
I refuse to spend $500 round-trip and fuel for my motorhome only to arrive and find out that I have a space that is far too short and narrow to accommodate my minivan with my wheelchair so I canceled the reservations for both the tour and the RV site.
Although I have not heard about the RV site cancellation yetI am sure they will assess some fees that are ridiculous for having thereservation for 4 hours. I base this onthe fact that our $57 that I was charged for a 1 hour ADA tour for myself andmy wife they kept $21 of my money for the 4 hour reservation that I had.
I have never regretted leaving California after seeing whatit started to turn into in the mid-1970s after I return from my Army service.

[evening sun]

That is too hard for me to plough through & read, seems like Sacramento is not the only messy one.

[keninaz]

Yes well the CA section of this forum is special and you cannot address anything generically like other states, you must select a specific area.
Maybe Jerry will read it, if Daddy from the 50s taught him how.
And Sacramento, the government base, runs all the state agencies that make these reservations.
I can tell you this, if they don't refund my money and Visa won't return it I will take the state of CA to small claims. Works wonders for the lower class.

[2sleepy]

Originally Posted by keninaz

Yes well the CA section of this forum is special and you cannot address anything generically like other states, you must select a specific area.
Maybe Jerry will read it, if Daddy from the 50s taught him how.
And Sacramento, the government base, runs all the state agencies that make these reservations.
I can tell you this, if they don't refund my money and Visa won't return it I will take the state of CA to small claims. Works wonders for the lower class.

Of course you can post in the California "generically", see: //www.city-data.com/forum/california/
At the bottom of the list of cities is a link to 'start new thread'. But what is the point of all this? I'm quite sure that Jerry Brown does not read these forums but if you really wanted help with this, why not call the number for California State Parks and lodge a complaint?
https://www.parks.ca.gov/?page_id=23110

[sacite]

Originally Posted by keninaz

Yes well the CA section of this forum is special and you cannot address anything generically like other states, you must select a specific area.
Maybe Jerry will read it, if Daddy from the 50s taught him how.
And Sacramento, the government base, runs all the state agencies that make these reservations.
I can tell you this, if they don't refund my money and Visa won't return it I will take the state of CA to small claims. Works wonders for the lower class.

OK, the amount of whining from you right wing people is really getting old. Always talking about "hard work" and doing things for yourself but in every complaint you're some ultra victim who is being taken advantage of by the big bad government. Ever been to Oklahoma? You can't drive 50 miles without paying a toll somewhere on a Turnpike, even in rural areas. The IDs and driver's licenses are privatized, so you pay through the nose just to get one. The liquor is legislated, so you have to operate an actual "liquor store" to even purchase it beyond a certain hour. Yes, turns out there are downsides where the government effs up in red states to. You don't like CA? I am sure there are plenty of states that would welcome you with open arms.

[MaryleeII]

Originally Posted by keninaz

Today I tried to make reservations for my RV and HearstCastle wheelchair to tour for the end of the month.
Typical of California state websites the reserves website would not boot up and I had nothing but trouble for almost an hour. I finally called the help desk and the girl assisted me in making my reservation for the RV for 4 nights. She clearly understood that I needed a site that was at least 32 feet long and as wide as possible. She found several, one of which was 34 footlong and some 19 foot wide and she booked it for me.
However when I got the email confirmation it showed me witha 25 foot space which simply will not work. So I again called the help desk and ask what was going on and they told me to spaces that are (nonspecific) and that the site I have been assigned towas at least 25 foot long and 12 foot wide, neither fit my specifications
She told me I could go to the reserve website and look atthe site but you cannot do that by space number.
I refuse to spend $500 round-trip and fuel for my motorhome only to arrive and find out that I have a space that is far too short and narrow to accommodate my minivan with my wheelchair so I canceled the reservations for both the tour and the RV site.
Although I have not heard about the RV site cancellation yetI am sure they will assess some fees that are ridiculous for having thereservation for 4 hours. I base this onthe fact that our $57 that I was charged for a 1 hour ADA tour for myself andmy wife they kept $21 of my money for the 4 hour reservation that I had.
I have never regretted leaving California after seeing whatit started to turn into in the mid-1970s after I return from my Army service.

I'm sorry you had such difficulty. It takes the enjoyment out of a trip when you encounter such problems before even beginning. Watch your credit card statement. When the charge comes in, dispute it through the cc company, because you were given misleading information.


I hope you manage to pull together an enjoyable trip

[mstnghu2]

Originally Posted by keninaz

Today I tried to make reservations for my RV and HearstCastle wheelchair to tour for the end of the month.
Typical of California state websites the reserves website would not boot up and I had nothing but trouble for almost an hour. I finally called the help desk and the girl assisted me in making my reservation for the RV for 4 nights. She clearly understood that I needed a site that was at least 32 feet long and as wide as possible. She found several, one of which was 34 footlong and some 19 foot wide and she booked it for me.
However when I got the email confirmation it showed me witha 25 foot space which simply will not work. So I again called the help desk and ask what was going on and they told me to spaces that are (nonspecific) and that the site I have been assigned towas at least 25 foot long and 12 foot wide, neither fit my specifications
She told me I could go to the reserve website and look atthe site but you cannot do that by space number.
I refuse to spend $500 round-trip and fuel for my motorhome only to arrive and find out that I have a space that is far too short and narrow to accommodate my minivan with my wheelchair so I canceled the reservations for both the tour and the RV site.
Although I have not heard about the RV site cancellation yetI am sure they will assess some fees that are ridiculous for having thereservation for 4 hours. I base this onthe fact that our $57 that I was charged for a 1 hour ADA tour for myself andmy wife they kept $21 of my money for the 4 hour reservation that I had.
I have never regretted leaving California after seeing whatit started to turn into in the mid-1970s after I return from my Army service.

Maybe the websites couldn't understand you. I sure as hell wouldn't be able to...and I work with a lot of people who use English as a second language. I understand them better than I understood this post.

[evening sun]

Originally Posted by mstnghu2

Maybe the websites couldn't understand you. I sure as hell wouldn't be able to...and I work with a lot of people who use English as a second language. I understand them better than I understood this post.

the original post was worse. he or she cleaned it up a bit, ( mine was post 2)

anyhow, enjoy your vacation wherever you go.

I do get tired of the california bashing too.