Credit Unions in SA

[elnina]

I agree to what is said about Security Service, but was not to pleased with SACU.

[skeet09]

Originally Posted by TheOriginalMrsX

Thank you all very much! Skeet and Alane I couldn't rep you again but I truly appreciate your honest response!

Your welcome Mrs. X! Good luck in your quest to find the bank that meets your needs!

[skeet09]

Ok, just remembered something that got on my nerves about SACU. With a car loan, the deductible on your car insurance must be $500 or lower. Our insurance deductible was $530. Almost to their limit but not quite so we have to pay a bit more for car insurance for that $30 difference. Their McCreless branch location was moved and I didn't even get a email or newsletter or anything announcing the change. I get the statements through email No sign on the door either at the old location.

[TexasRedneck]

I dealt with SACU years back, went through a nasty divorce - then found out they didn't report to the credit agencies. When I pointed out to them that they used credit agency info in determining loan approval, and that NOT reporting back to 'em was a one-way street (and unfair to folks such as I that had been good about paying debts in a timely manner), I was basically told "tough". Took me 5 years, but as soon as I got the last of my debt w/them cleared, I told THEM tough - and have refused to do business w/them since.
Used Jefferson State Bank for years - can't say enough good things about them. Went from them to Randolph-Brooks because I remarried, and my new wife had been w/them a long time, and really liked 'em. I've become a big fan of theirs now, as well. Our current home is financed through them. We've refi'd it twice since building it in '04 to get lower rates and shortened terms. Each time took a few minutes, a signing and returning a form they mailed to us, and a total fee of $500 per refi. We now have 8 years left to go on it, and unless they start giving money away, we likely won't refi again.<G>

RBFCU has branches all over the place - I'd definitely consider 'em!!!!

[skeet09]

Originally Posted by TexasRedneck

I dealt with SACU years back, went through a nasty divorce - then found out they didn't report to the credit agencies. When I pointed out to them that they used credit agency info in determining loan approval, and that NOT reporting back to 'em was a one-way street (and unfair to folks such as I that had been good about paying debts in a timely manner), I was basically told "tough". Took me 5 years, but as soon as I got the last of my debt w/them cleared, I told THEM tough - and have refused to do business w/them since.

I checked my hubby's credit report, just in case (since we have a car loan with them) and it is reported. Whew! Thanks for having me look; if not, I would have been mad if it wasn't on there!

[Orincarnia]

chalk a vote up for SSFCU, my boyfriend works in corporate there and they have excellent positive business practices. (and they spoil their employees)

USAA is excellent too.

RBFCU nickels and dimes which is odd for a credit union. their auto loan rates go up after 6 months of being low, and they opted their whole customer base in to an insurance fraud protection that began charging my savings $1 a month. that was annoying.

SACU lied to my mom about where her money was coming from, no mistake, direct lie ending in her paying a large fee.

and firstmark credit union doesn't have good online banking, but everything else about them is top notch.

[Lee W.]

I like SACU because they've got more locations than some and then there's also their ATM's. I don't use ATM's very much because I"ve got my debit card, but they're there when I need them. I don't do the bill-paying service...I'd never do that...too many possible problems there. We can still pay our own bills the other ways.

[SA5]

LOVE RBFCU! Have used their Bill Pay and it's just fine. I see all the votes for SSFCU...we liked them for awhile, but had a bad car loan experience with them and they were less than helpful in getting it fixed. RBFCU had/has amazing rates for their auto loans too. My son uses his debit card on his account quite a bit and they pay you back 10 cents for each purchase you make using the card. Firstmark is good too, but not too many locations around town.

[crittergal]

Another vote for SSFCU. Great customer service, and I also agree with the car loan rates you can't beat them. Used to be with Bank of America...had to many issues with them.

[GlorifiedMalcontent]

i'm at ssfcu. they're ok, i had some very unusual snaffus (as did my husband) with our accounts and balances. i also don't like how they do their statements, fees were confusing and unaccounted for, and the balance was constantly wrong. perhaps that's changed, i really don't do a lot of transactions through my personal bank account. but, my father in law has used them for decades (which is why we went there, so we could send money instantly) and seems to love them. i know he handles all his bills through bill pay so they're doing something right i suppose!