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Old 01-21-2015, 10:06 AM
2 posts, read 1,383 times
Reputation: 10


I work in a medical office. I can't say which one but we have a friendly internal debate going on. The ophthalmology side has an eye surgery center and half of the practice thinks its ok for the surgery counselors to wear scrubs and the other half does not. Even the patient counselors are torn. What do you think? Is it inappropriate for the patient counselors to wear scrubs? Especially given that front desk coordinators do and they don't really perform any medical procedures or tests.

The main reason for the debate is because some elective surgery patients have stated that coming from the doctor and tech side and going into an office where someone is dressed nicely and presents a more administrative feel, they feel like that person is a little less "approachable". We don't want anyone to have reservations about asking for additional financing information or feeling like ANY of their questions are bad or wrong. We're looking for 1. a more uniform look and 2. to be as approachable as possible. The comfort is a plus for sure as well. We're not talking regular baggy scrubs but the nicer, two tone, mock wrap and fitted v neck scrubs with the flat front pants and skirts on occasion as well.

Any opinions? I've read a lot in the this forum, never posted, and I just want to say I HOPE everyone keeps the comments honest, friendly and kind.

Thanks! ;-)
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Old 01-21-2015, 10:19 AM
4,145 posts, read 10,435,643 times
Reputation: 3339
Personally, I think you're overthinking it, which we all tend to do about our businesses. I don't think you'll have any patients really notice either way.
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Old 01-21-2015, 10:38 AM
2 posts, read 1,383 times
Reputation: 10
That was my initial thought. Order scrubs, move on. Alas, no. The office is divided. So I turned to public opinion. I agree with your statement. I don't think anyone cares. Apparently, internally, I was wrong.
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Old 01-21-2015, 12:48 PM
145 posts, read 379,097 times
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You could always have them wear the scrub bottoms with polo shirts tucked in and maybe even your logo on them for a more professional look.
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Old 01-21-2015, 01:49 PM
6,707 posts, read 8,791,397 times
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I don't see anything wrong with scrubs being worn by anyone in the medical field regardless if they perform medical procedures or not.

I don't like it when I see people wearing them as casual everyday wear outside of work though. This seems to be common with people that either currently work in medical or vet field or have at one time.

San Antonio has a VERY relaxed attitude towards dressing in public it seems. I doubt anyone cares who is wearing them or not in your office, OP.
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Old 01-21-2015, 05:46 PM
201 posts, read 383,328 times
Reputation: 143
Personally, I think it looks better when administrative staff don't wear scrubs. It helps identify who draws blood, sees patients, etc. vs. who handles insurance/scheduling. Why do administrative personnel need to wear scrubs? If you want a uniform look, why not wear polo shirts with a company logo? Why not have a uniform look that you can wear both inside and outside the office? I don't think there is anything less approachable about talking to someone in normal clothes vs. scrubs.

Last edited by forest1492; 01-21-2015 at 06:25 PM..
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