Quote:
Originally Posted by Ronzou
You mean HER, right?
Why does everyone assume everyone is a guy?
Besides, if it is not powering up, you should try start with the bare minimum devices. If that doesn't even happen, then, you can rule it down to the motherboard or the power supply, test another power supply, if it doesn't power up still, that's when I'd say a dead board.
It's easier for me and more fun to try with NO info and work backwards. Then to think I have to know everything to get it working.
|
Roamin has it right.
If we can get the model, we can do a number of different things.
a) Determine a POST code. It could be unseated RAM due to travel? Its the easiest way to START the diagnostic process.
b) Determine if the system has a specific problem. Someone mentioned HPs and southbridges. Perhaps this is the case for this model and its toast.
Because the OP is usually NOT tech savvy, hence why they are in this forum, and since generally people I have the misfortune of letting slip that I'm a tech are not tech savvy... I prefer to not try to walk them through opening their case, making sure they're statically discharged, removing things, replacing things, putting thermal grease on, etc.
Yeah yeah, a lot of that can be pointless. But I cannot count the number of times people ask me for help, disregard it and then complain more. (Please see my RANT: somewhere around page 2 or 3).
However, this thread isn't for a tech v tech brawl. So, back to subject:
OP, What model of compaq is it? On the front might be a model number, otherwise usually the side or back has a stick listing identifying info.
(If it has a Windows XP or 2k logo, don't post that Serial Number, just a heads up)
Also, the monitor on the system. When its on, and doesn't have anything to show, most monitors go into a 'standby' mode. And their power light turns yellow instead of green. Or whatever color.
Anyway, if your monitor does do this (changes based on signal feed) does it try to turn on at all or do ANYTHING? As simple as changing how black it looks, or the light changing color?
Answers to these help us narrow down what stage of the boot up process the PC is failing during.