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09-08-2019, 05:23 PM
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35,316 posts, read 47,984,068 times
Reputation: 30901
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Have a bit of an issue with Amazon, i need to send something back but it seems my account is frozen and i need the papers to send the product back,they say they will email them to me but the email never comes  |
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09-09-2019, 03:29 PM
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28,762 posts, read 44,510,424 times
Reputation: 37806
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In your next message to them make sure to include your email addy. If you already have make a new one somewhere and put it in with an explanation about not getting one at the existing addy.
Or go on chat. I sometimes have to go through two or three chats before I get a resolution.
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09-10-2019, 08:35 AM
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Location: McAllen, TX
5,512 posts, read 4,262,050 times
Reputation: 6364
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Quote:
Originally Posted by jambo101
Have a bit of an issue with Amazon, i need to send something back but it seems my account is frozen and i need the papers to send the product back,they say they will email them to me but the email never comes |
Check your junk email folder. If it's not there, call them and have them re-send the email and wait on the line till you see it. |
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09-11-2019, 12:35 PM
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3,213 posts, read 2,413,267 times
Reputation: 14570
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I always get good response from them using chat.
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09-20-2019, 02:30 AM
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35,316 posts, read 47,984,068 times
Reputation: 30901
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I can get through to them but nothing ever becomes of it, its been 3 months now and im stuck with a tablet i dont want and never ordered, my bank dropped the charges of $523 citing i was a victim of criminal activity,Seems Amazon has no interest in getting this tablet returned so after 3 months of trying i guess i have a tablet.
Now What can i do with a tablet?
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