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At a grocery checkout earlier today, I moved my stuff out of my shopping baskets (I had two) and put the shopping baskets on the floor next to the counter. The clerk said in a loud and really angry-sounding voice "could I have that basket?" I handed them to her and she did not say thank you but instead kept grumpily entering stuff in her machine. There was this awkward silence.
What's a good way to handle this kind of minor but still really annoying rude behavior when it's happening? I don't feel like ignoring such surliness and I'd like to call it out.
At a grocery checkout earlier today, I moved my stuff out of my shopping baskets (I had two) and put the shopping baskets on the floor next to the counter. The clerk said in a loud and really angry-sounding voice "could I have that basket?" I handed them to her and she did not say thank you but instead kept grumpily entering stuff in her machine. There was this awkward silence.
What's a good way to handle this kind of minor but still really annoying rude behavior when it's happening? I don't feel like ignoring such surliness and I'd like to call it out.
Truthfully, I'm on the cashier's side about this. I started to read your post and I cringed with disbelief as soon as I read:
"put the shopping baskets on the floor"
that was a nasty thing to do! If I had seen someone do that I would have said something not-too-nice as well.
....just tellin' the truth. Don't do that anymore!
At a grocery checkout earlier today, I moved my stuff out of my shopping baskets (I had two) and put the shopping baskets on the floor next to the counter. The clerk said in a loud and really angry-sounding voice "could I have that basket?" I handed them to her and she did not say thank you but instead kept grumpily entering stuff in her machine. There was this awkward silence.
What's a good way to handle this kind of minor but still really annoying rude behavior when it's happening? I don't feel like ignoring such surliness and I'd like to call it out.
I would probably say just "your welcome" even though there was no "thank you" - to make the point that a thank you should have been said. Hopefully, that will make them feel a little ashamed. But don't make a huge deal of it - the person could have just been having a bad day and making it worse for them could tip them over the edge and cause real problems. I try to give people the benefit of the doubt when I don't know them. No, having a bad day isn't an excuse for rudeness but hey, no one is perfect.
Truthfully, I'm on the cashier's side about this. I started to read your post and I cringed with disbelief as soon as I read:
"put the shopping baskets on the floor"
that was a nasty thing to do! If I had seen someone do that I would have said something not-too-nice as well.
....just tellin' the truth. Don't do that anymore!
At my supermarket, all of the hand baskets are stacked on the floor at the beginning of the checkout thingy when customers are done with them. There is no other place to put them. The rack where you pick them up upon entering the store is far away from the checkout area. Everyone just puts them on the floor by the counter. Once in a while, I will see a customer just set the basket on the conveyor, and after the cashier removes the items, she takes the basket and sets it on the floor.
In a case like this, where you put baskets that hold food on the floor (which you really should not have done) I would have apologized and said something like, "I'm really sorry. I should have known better than that." This should have softened up the clerk a bit.
The cashier really was not rude imo. Customers are not always right either. Whoever came up with that?
Cashiers have to put up with a lot and they dont get paid much.
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that was a nasty thing to do! If I had seen someone do that I would have said something not-too-nice as well.
