Scuffed vs Unscuffed packaging (stores, purchase, microwave, difference)

[PostSecularist]

So you're doing some shopping for a TV or a microwave or some other appliance/electronics. The store has 2 of the product in stock, one package has a bent, scrap, or scuff mark or slightly torn packaging, the other does not have that mark on the packaging; the packaging is impeccable. Does it matter to you to get the unmarked package or marked package, all things being equal?

The store salesman's reasoning is that it doesn't matter if the package is scuffed slightly or not, it's what's inside that counts and both and both ought to be good. My reasoning is that the unscuffed/unmarked package has a better chance of being handled better and thusly the product inside the unscuffed/unmarked impeccable package is better handled. What do you think?

[harry chickpea]

No real difference. Scuffing takes a sliding motion. Dents and crushing are a different matter.

[Zembonez]

As long as the product inside was OK I would not care. I might want to open it and peek inside.

[DubbleT]

We don't handle big boxess like appliances but having seen how some of the trucks are packed (or not) when they pull up to our receiving dock, I think I'd rather take the scuffed package. If it's been on the bottom of the pile you know it didn't fall from the top of the pile, at least not on this leg of the trip.

[goldengrain]

Most of the stores that I frequent will not allow you to open the package before purchasing it.

I would naturally opt for the more pristine packaging. As said above, especially if the corner were mashed, I would think that it probably fell.

If all they had was one mashed package I would pass. Who wants to purchase something, cart it home, unwrap it, read the instructions and test it out only to have to lug it back to the store again?