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The same thing happened with Eastman Kodak where, ironically, the first digital camera was developed in the '70s. TPTB, however, continued to put all their eggs in the film basket. By the time they finally woke up to the new future of photography, consumers were already loyal users of competitors' products.
I very rarely go to Sears, but went a week or so ago to replace a couple of sockets missing from my tool box. The shelves were 3/4 empty, and it wasn't because they had a Christmas rush. The parking lot had 3 cars in it, and the salespeople were leaning on washers and dryers, shooting the breeze.
I bet at least our local Sears is gone after the holidays.
I like Penneys online. I've gotten many clothes for my husband and I and for gifts.Their men's St Johns Bay dress shirts are really nice--very stylish fabric and colors.
I order from medical suppliers. They do most of their business by mail, but their websites are just awful.
I sent a query on one website and it took them 3 weeks to respond. And the response was just "no" not "try this instead".
Others have products online, but the price varies by insurance coverage, so you have to actually order the item before you can see the price. makes my head hurt.
And Sears shipping is crazy expensive. I needed a part for my sewing machine that weighed about an ounce and could ship in a padded envelope. They wanted $20 shipping. I got it on ebay for the same base price plus $5 shipping.
And Sears shipping is crazy expensive. I needed a part for my sewing machine that weighed about an ounce and could ship in a padded envelope. They wanted $20 shipping. I got it on ebay for the same base price plus $5 shipping.
That does not sound right to me. (I've ordered from Sears before.) It sounds like you may have been getting the part from one of the third party sellers on there.
That does not sound right to me. (I've ordered from Sears before.) It sounds like you may have been getting the part from one of the third party sellers on there.
It can be that high through Sears Parts Direct.
Quote:
All items ordered through PartsDirect are shipped through a combination of UPS and/or the US Postal Service. Shipping rates may vary based upon the final composition of the shopping cart. Final shipping rates are calculated in checkout and may vary based upon the shipping destination and method of shipping.
I buy and sell used gadgets and electronics online. When I parse through inventory I realize how many companies failed to adapt or adjust to the online world. One example Palm. They created personal organizers before the smart phone. They dominated the market. Apple creates the iPhone and Android follows suit and palm is left in the shadows. They belatedly created a Palm smart phone. It lacked the apps of the other two and died a quick death.
To a lesser degree Microsoft had the same problem. Created software for computers and laptops but entered the smartphone market late with the Windows Phone and it never caught on.
The world is changing quickly and its surprising how many big companies don't get it.
As far as online selling goes. Its Amazon and Walmart. Walmart has a bit of a advantage with their large amount of brick and mortar locations. You order online and pick up at the store. They generate additional sales from you showing up at their store.
The others Sears, Penney's and I expect Target will all go away in a few years. None of them get it.
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"48 years in MD, 18 in NC"
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Location: Greenville, NC
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Originally Posted by KCZ
The other thing that killed Sears was the decline of Craftsman quality when they moved production to China...their tools were a big part of their business and now they've shot themselves in the foot there.
Sears sold Craftsman Tools to Stanley Black & Decker in March of 2017.
As far as online selling goes. Its Amazon and Walmart. Walmart has a bit of a advantage with their large amount of brick and mortar locations. You order online and pick up at the store. They generate additional sales from you showing up at their store.
The others Sears, Penney's and I expect Target will all go away in a few years. None of them get it.
I love ordering online from Target. Good products, good prices, easy-to-use website, free shipping with my Target card.
I've tried ordering from Walmart, but there's always a problem. One annoying thing they do is add a penalty for shipping to Hawaii. Not just additional shipping, they charge more for the item. They do that in the brick and mortar store, too; items will have pre-printed price tags of, say, $2.97, and a sticky price tag of $3.97. Most of the original prices have been cut off the tags, but some get missed so I can see I'm paying an extra buck for my tee shirt.
My most recent attempt to buy from walmart online, the item showed as available; I put it in my cart, went to check out...and when I put in my address, it was suddenly out of stock. I checked with a different browser (that didn't have the address cookie), and the item was still in stock. The item was inexpensive, bulky, and heavy; I assume that's why they didn't want to ship it here.
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