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Old 06-05-2018, 03:20 PM
 
252 posts, read 358,945 times
Reputation: 316

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3rd time ordering with Amazon Prime 2 Day shipping and the day of delivery, UPS tracking shows they handed the package off to USPS local facility. Then USPS tracking either goes blank for days or shows the package being sent miles away to sorting facility. Either way, it's been 6 days and still not delivered. Why on earth would Amazon use UPS to my city and then give it USPS? I am in Ft Lauderdale. USPS here is just plain incompetent. Amazon used to be so good. Between this and fake reviews, I wish another company would step in the arena now. Anyone else have these issues?
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Old 06-05-2018, 03:29 PM
 
5,153 posts, read 3,083,950 times
Reputation: 11038
Quote:
Originally Posted by seaduced View Post
3rd time ordering with Amazon Prime 2 Day shipping and the day of delivery, UPS tracking shows they handed the package off to USPS local facility. Then USPS tracking either goes blank for days or shows the package being sent miles away to sorting facility. Either way, it's been 6 days and still not delivered. Why on earth would Amazon use UPS to my city and then give it USPS? I am in Ft Lauderdale. USPS here is just plain incompetent. Amazon used to be so good. Between this and fake reviews, I wish another company would step in the arena now. Anyone else have these issues?
The Post Office has deals with both UPS and FedEx for "last mile" delivery service, especially to remote areas where the mail carriers go every day, but it doesn't make sense to send a delivery truck.
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Old 06-05-2018, 03:33 PM
 
252 posts, read 358,945 times
Reputation: 316
I'm in Fort Lauderdale, Florida. Hardly remote. UPS gave to USPS facility 2 miles from house. Now package is on its way to Jacksonville to be sorted. I wouldn't have bought it if they said 7 to 10 days shipping. I have PRIME and it said 2 days shipping. Bait and Switch
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Old 06-05-2018, 03:38 PM
 
Location: North Carolina
6,114 posts, read 4,606,165 times
Reputation: 10578
I've had bad experiences with Amazon via UPS Sure Post delivery, who Amazon now frequently uses, on more than one occasion. That has been abysmal in my experience with deliveries arriving a week after the projected time and tracking that says it was delivered at a post office 50 miles from where it was actually delivered. Amazon's delivery times have gone rapidly downhill for those who don't cough up the increasingly expensive Prime membership, as they are no longer a priority, and their delivery times are no longer reliable as they were 5-10 years ago.

I haven't had this issue with their competitors, such as Ebay, where private sellers seem to be able to ship orders within a day or two and not sit on orders for over a week AND I don't have to cough up the now $119 annual fee for their competitors that Amazon requires to get reasonable delivery service either.

Amazon needs to be careful and not get so greedy because history tells us that companies that forget what made them successful to begin with (great service, prices, selection, quality, etc.) end up on a slow trajectory of decline. It may not look like that could ever happen right now, but many companies that looked invincible years ago have sadly faded into obscurity because of complacency and plain greed.

As a result, I only use Amazon if there isn't an alternative to buying a particular product I'm set on.
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Old 06-05-2018, 04:47 PM
 
Location: Alexandria, VA
15,143 posts, read 27,776,049 times
Reputation: 27265
I hope you don't pay for Prime!!
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Old 06-05-2018, 06:21 PM
 
Location: North Carolina
6,114 posts, read 4,606,165 times
Reputation: 10578
Quote:
Originally Posted by Flamingo13 View Post
I hope you don't pay for Prime!!
No, and for me I don't see enough value in it to make it worth the price, particularly with Amazon's inconsistent delivery times as it is without having Prime.
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Old 06-06-2018, 08:59 AM
 
Location: Island of Misfit Toys
5,066 posts, read 2,859,987 times
Reputation: 4533
Yep, had this happen a lot lately. The problem is that 'last mile' depends on your mail carrier and if you have a lazy one - I do - things will show up late. BTW, UPS/FedEx roll by everyday so it's not a remote thing.
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Old 06-07-2018, 03:14 PM
 
2,452 posts, read 3,214,645 times
Reputation: 4313
Quote:
Originally Posted by seaduced View Post
I'm in Fort Lauderdale, Florida. Hardly remote. UPS gave to USPS facility 2 miles from house. Now package is on its way to Jacksonville to be sorted. I wouldn't have bought it if they said 7 to 10 days shipping. I have PRIME and it said 2 days shipping. Bait and Switch
Complain to Amazon. Often times, they will extend your prime membership by a month. I've got probably close to a year out of them so far.
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Old 06-09-2018, 10:55 PM
 
Location: The Ranch in Olam Haba
23,707 posts, read 30,741,790 times
Reputation: 9985
Quote:
Originally Posted by seaduced View Post
I'm in Fort Lauderdale, Florida. Hardly remote. UPS gave to USPS facility 2 miles from house. Now package is on its way to Jacksonville to be sorted. I wouldn't have bought it if they said 7 to 10 days shipping. I have PRIME and it said 2 days shipping. Bait and Switch
Welcome to Amazon 2018.
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Old 06-09-2018, 11:57 PM
 
Location: Queen Creek, AZ
7,327 posts, read 12,333,607 times
Reputation: 4814
Amazon doesn't use UPS SurePost for Prime shipments in my area, but uses something that operates on a similar model for some shipments with the USPS handling the last mile. The difference is that Amazon's over the road linehaul network or Amazon Air transports the package for most of the trip instead of UPS.
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