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Not sure where UPS went off the tracks, but our company dropped its UPS account and now we are forced to ship everything via FedEx ground. Must have offered to ship things for two cents less, so our bean counters jumped all over it! Anyway, they are HORRIBLE! Worse than USPS in my opinion.
I hope the account rep for UPS realizes that they need to negotiate a new deal with our company and they can win the business back in a heartbeat.
I haven't really had any major problems with their deliveries.
My biggest complaint is that I wish they (along with Fed Ex) would be more cautious about not parking in dangerous "no parking" locations, where they block the view of oncoming traffic where you're trying to pull out of a driveway, or having to go around them in the wrong lane, parking in front of hydrants, etc. I think they think they're exempt from parking safety rules, and there may be some truth with that in the amount of slack they're given in enforcement even if that's not the "official" law.
I appreciate what they do but they need some serious improvement with this.
I haven't really had any major problems with their deliveries.
My biggest complaint is that I wish they (along with Fed Ex) would be more cautious about not parking in dangerous "no parking" locations, where they block the view of oncoming traffic where you're trying to pull out of a driveway, or having to go around them in the wrong lane, parking in front of hydrants, etc. I think they think they're exempt from parking safety rules, and there may be some truth with that in the amount of slack they're given in enforcement even if that's not the "official" law.
I appreciate what they do but they need some serious improvement with this.
Neither they or the USPS are exempt but local parking enforcement do give all of them some consideration.
The postal service gives out a reoccurring message that if someone hits one of our illegally parked trucks the service is responsible to which carriers rightfully ask do you expect us to push every route out from the station from a cart. The only way around would be planning on buying parking spaces and guarding them to make sure they stay open, on every street on the route to avoiding hiring back the 250,000 workers let go from peak employment levels as they would be needed to walk from legal parking spaces to delivery points in crowded cities.
In the past the USPS delivered our mail to a PO Box in the wrong town for over 90 days before it got resolved. Fed-Ex kept taking our packages on a tour of big city for 10 days to 2 weeks before we finally got them. UPS used to bring us crushed boxes. Lately all 3 have been ok except for this time where UPS keeps sending a delivery date (until 9pm) and then it`s a no show. Happening to others around here too so at least this time it`s not personal.
Every few hours UPS changes the status from we are almost there to we are in a tour of the valley status to now they have it on a map tour. Small town here. There is only one daily UPS truck on Mon-Fri. No way anyone is around here after dark doing deliveries. Fed-Ex has 2 to 3 trucks 7 days a week. Which one should we use?
Woohoo! UPS came, delivered the package that was supposed to arrive 9 days ago, and picked up the one going out.
Still waiting on two more deliveries from last week, but progress feels good.
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