They cannot open the Touch-and-Go Sample Acquisition Mechanism (TAGSAM) to access a lot of the sample.
After multiple attempts at removal, the Houston's team discovered two of the 35 fasteners on the TAGSAM head could not be removed with the current tools approved for use in the OSIRIS-REx glovebox.
This may sound like a small problem (surely NASA can borrow a spanner?) but the problem is that any tools used by the team must be able to fit inside the "glovebox", which flows nitrogen in order to keep the samples pristine and free from contamination by our own atmosphere.
Looks like they need to develop a new tool that can fit into that box.
https://www.iflscience.com/nasa-brin...-the-lid-71285
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