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Old 07-14-2009, 03:04 PM
 
4,948 posts, read 17,156,384 times
Reputation: 2871

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Quote:
Originally Posted by BrendaGullett View Post
My husband and I went to this dentist Feb 19. We printed out our insurance forms and specifically pointed out the service we wanted, which was cleaning only. All the services we pointed out were free according to our insurance plan - Xray and cleaning
We got in the chair, someone looked at our teeth and then brought in a paper with all the work to be done. The grand total of this was $7500.
When we started to leave we were told a charge of $69 each was due. We were NOT told there would be a fee of any kind - referring back to our insurance paperwork. They should have told us UPfront our insurance did not cover a specific type of xray Florida requires - panoramic xray. We would have left immediately and not seen anyone if we had been told. What a ripe off of honest people. We did not have $150 dollars to just hand someone for basically nothing but an xray.
So beware of this trick from the dentist - If you just want your teeth cleaned and the insurance covers 100% - the dentist will make sure you pay the $150 - they will tell you it is a Florida Law - but can not and did not provide proof of this law.
Moderator cut: name

Please check with the dentist before you go through the door!
Most dentists will not see you as a new patient, or even for a cleaning til they
do an xray of your teeth? The dentist I went to did allow me to first have the cleaning done, and then come back for the xrays, they also had a machine, that looked at my whole mouth, and then I got a plan for mega work. I also had always gone to a dentist every 3 months, so why all this work. Well I did have insurance, and it came no where near paying for what was needed. I did a few cowns, and then got a job with better insurance
so did get most of it covered. Anyway, they were correct, because they did need to send the xrays etc., to the insurance to have this all verified that
it was needed. Reader digest and dateline had stories about this stuff
a few times.
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Old 03-25-2010, 10:11 PM
 
2 posts, read 3,359 times
Reputation: 10
Sorry , I don't know where to go to start a thread .

Something did'nt go right between my Insurance and my dentist . My Insurance sent me 326.00 to pay the dentist . I took the check to the dentist but they said they couldnt accept it as it was made out to me . So I went to the bank cashed it and went right back and paid them the cash . A year later ( about ) I get a letter from my Insurance saying that they did pay the dentist after the Issuing of the check and since they had the check showing I cashed it , I had to pay them back . I went back to the dentist and got a payment history printout that clearly shows the 326.00 cash payment on the same day the check was cashed . ( Unfortunately the Original dentist had sold the bussiness , the new dentist is running it under the same name and keeping the same accounts / I always thought when someone takes over a bussiness he's taking on everything that goes with it . Bills, patient payments etc .) I spoke to my HR department and she gave me a letter stating all I had to do was take it to the dentist and they'll reimburse the money . When I went though they said they were'nt going to give me my money back ( even though it's clearly still in there data base since they're the ones that gave me the printout ) He's saying they're not responsible since the money was given to the previous doctor . I even had the receptionist tell it would have been better if I paid with a check or credit card . I responded I don't need either " I have a history printout by you showing the cash payment "
Someone , please help
What can I do .
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Old 03-26-2010, 06:03 AM
 
Location: Tampa, FL
2,637 posts, read 11,510,648 times
Reputation: 3567
Take a $326 credit towards future work?
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Old 03-26-2010, 12:35 PM
 
Location: Bradenton
4 posts, read 11,257 times
Reputation: 10
Don't know if I got something wrong here, but where do the $7500 come from? (typo? $750?)

However, try to get in contact with Florida Board of Dentistry Board Overview - Florida Board of Dentistry - Board Overview

I think you can report / complain there.

Also, always check your dentist on Healthcare Practitioner License Search (licensed? disciplines on file?)

And finally, if your want the "shopping part" to be easy, go to http://www.shrinkmymedbill.com

I have some issues with my former insurance company myself right now (but not because of a dentist) because they somehow screwed up our insurance period. My wife had to go to the doctor because she had some serious pain (it's more like a travel insurance and everything is covered 100%). This was in December and we're still receiving invoices, because insurance had an error in their system stating we have not been insured for two weeks in December (strange, huh?). Everything will be covered, but the whole paperwork and still having to take care of this really pisses me off. Sorry, didn't want to change the topic.
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