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When you come to check into the hotel we need a credit card and a photo ID. The names on the credit card and the photo ID need to match. This is done to fight credit fraud. Often people will say, "We'll I gave them the credit card over the phone or that their relative or friend put a Credit Card down on the room and thus why do we need a credit card?" Again it is all to combat credit card fraud. When we take a c/c over the phone for a reservation it is only to hold the room but now at the check in time. We need the card there physically in order to check you into the room.
Question: I booked a reservation online to a hotel in Las Vegas and went ahead and paid the total amount for the stay and taxes, I paid with my debit card. Upon check-in, can the person I am going with put his credit card for the incidental charges instead of mine?
This should not be a problem as long as they can produce ID to mach the card.
Funny that the hotel needs your ID and CC at checkin to protect against fraud, but if you are a no-show, then who cares? Charge the card on file!! (I get that there's really no better option but still...ironic)
Hi, if I've made a prepaid reservation with cancellation fee through some websites. However, the transaction hasnt been processed. Not only that my credit/ debit card didnt work so I wont be able to receive a new one after the booking dates. Would they be able to charge me?
Hi, if I've made a prepaid reservation with cancellation fee through some websites. However, the transaction hasnt been processed. Not only that my credit/ debit card didnt work so I wont be able to receive a new one after the booking dates. Would they be able to charge me?
If the card was declined when you made the prepaid reservation, you never actually made a reservation as the transaction wasn't completed. In this case, no, you won't be charged.
called a hotel just to see if there were any vacancies. first thing they asked for was a credit card number. like a fool I gave them my debit card number then she said they had a room available. needless to say we didn't even make the trip but was charged a room for 2 nights. is this legit?
called a hotel just to see if there were any vacancies. first thing they asked for was a credit card number. like a fool I gave them my debit card number then she said they had a room available. needless to say we didn't even make the trip but was charged a room for 2 nights. is this legit?
I check out a hotel on June 17, 2014 and noticed I need to some of the work charges on a different credit card than what was used on file. Is this possible?
I check out a hotel on June 17, 2014 and noticed I need to some of the work charges on a different credit card than what was used on file. Is this possible?
After the Fact no, If you are checking out you can split between two different cards. But once you have completed the check out, NO you can not go back and have them move it from one card to the other.
Sorry I haven't answered any questions on here in awhile. Thx to those of you that have. I resigned my position as a front desk agent and am now working as a casino dealer back in Southern Nevada. If you all have questions for front desk agents it would be better if people who are currently working as front desk agents answered them as I'm sure the procedures for check in/out and CC regulations will evolve with time and technology.
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Changing Credit Cards after Checking of a Hotel
