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One serious problem with the culture in PR is that far too many Puerto Ricans exhibit bad customer service skills and/or insincerity. For example, many working at businesses say they will call you back or call you the next day, but they usually don't. Aside from a high percent of no callbacks, many will say they will do something for you, but don't. It holds too across the less educated and the more highly educated, with people you've just met as well as those you've known for years, with small financial transactions and those in the hundreds of thousands or millions. Anyone else found this to be true?
The consequences are wasted time, harder to get things accomplished, and less confidence and trust in Puerto Ricans and Puerto Rico.
With the high divorce rates in PR, I wonder how much of that is related to not honoring commitments.
Of course, not all are that way, but there are many.
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