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U.S. Territories Puerto Rico, Guam, U.S. Virgin Islands, etc.
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Old 07-19-2009, 05:15 PM
 
1,995 posts, read 3,033,146 times
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Is there any agency that oversees/regulates the phone company in Puerto Rico? I have been waiting for a refund from them for six months now and everytime I call they say it is in the mail.
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Old 07-20-2009, 08:17 AM
 
Location: Scranton
1,384 posts, read 2,800,399 times
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Try DACO (Departamento de Asuntos del Consumidor / Consumer affairs department) http://www.gobierno.pr/DACO/Inicio/ (broken link)

Or the Ombudsman (www.ombudsman.com)

As far as I remember, DACO deals with businesses while the Ombudsman takes complaints against government agencies. Being that the telephone company is no longer government owned, I would think that DACO would be the place to call.
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Old 07-20-2009, 11:20 AM
 
1,995 posts, read 3,033,146 times
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Thanks! I tried to give you reputation but it said I have to spread it around before giving it to you again.
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Old 07-21-2009, 05:56 AM
 
Location: Tampa Bay`·.¸¸ ><((((º>.·´¯`·><((((º>
4,533 posts, read 6,775,118 times
Reputation: 13502
I did give Trucker reputation for his answer to you.
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