Waiver of overpayment

[Ariadne22]

Originally Posted by atagahi

Well I got a benefit Overpayment billing statement today. I wonder if this means my request for a waiver of overpayment was denied? It doesn't mention anything about it in this billing statement but its been almost 3 weeks and I haven't heard from them.

Is there a number to call about payment arrangements? If so, call and inform them you requested a waiver and ask about status and your options when you cannot pay. In WI, the collections department is separate. People there are very easily accessible.

[atagahi]

Originally Posted by Ariadne22

Is there a number to call about payment arrangements? If so, call and inform them you requested a waiver and ask about status and your options when you cannot pay. In WI, the collections department is separate. People there are very easily accessible.

I called the number on the billing statement, I did talk to a person at first but then they sent me to someone elses voicemail and I left a message explaining everything. I also found an email address connected to the Benefit Payment Control office and emailed them as well. Hopefully I will here something soon, though it being Friday afternoon I don't expect to here from them today.

[atagahi]

Well I heard back from NCESC and they said they received my request for a waiver and I could just ignore the billing statement until a decision was made about the waiver, which could take up to six months before a decision was made on that. I hate waiting but I wanted to thank everyone here for their help.