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Old 09-15-2011, 06:29 PM
 
Location: Southern Arizona
54 posts, read 126,883 times
Reputation: 26

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I am on NJUI and have to recertify since it wil be a year that I have been collecting. Since I don't have the option of going to the re-employment offices does anyone know the best way to get through by phone. I tried to call a month ago and called 20+ times and never got through. I ended up calling the 609 # in Trenton which is on the NJUI Website. I know I can't call that number to recertify so I have to get through to one of the re-employment phone numbers.

Please help.
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Old 09-16-2011, 05:49 AM
 
100 posts, read 312,097 times
Reputation: 129
Quote:
Originally Posted by bonita23 View Post
I am on NJUI and have to recertify since it wil be a year that I have been collecting. Since I don't have the option of going to the re-employment offices does anyone know the best way to get through by phone. I tried to call a month ago and called 20+ times and never got through. I ended up calling the 609 # in Trenton which is on the NJUI Website. I know I can't call that number to recertify so I have to get through to one of the re-employment phone numbers.

Please help.
(888) 795-6672 (toll-free)
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Old 09-16-2011, 11:00 AM
 
Location: NJ
1,252 posts, read 3,212,802 times
Reputation: 1023
A MONTH ago? It's done by phone even if you live in NJ. They don't want you coming in for a re-certification anyway and will point you to the phone bank there. Aside from that, you should be claiming benefits every two weeks and receiving credit on your account until you re-certify.

Waiting on hold can take 45 minutes if you're lucky enough not to hear the "please call back later" recording. A trick I use and recommend is "press two for Spanish". I had my neighbor do it just last June. We used two phones, and the English line it was a 45 minute wait, while on the Spanish line it was a fifteen minute wait. Yes, the agent appeared a little confused at first because the speaker didn't know Spanish but they DID re-certify the claim in a few short minutes.
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