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Old 04-03-2016, 01:32 AM
Location: New York
41 posts, read 52,861 times
Reputation: 16


Important information about how you will get your benefits UI New York State.

The Department of Labor's Unemployment Insurance program is changing from Chase to KeyBank for debit card services. Please make sure we have your current address so your card gets mailed to the right place. Log in to your online account at www.labor.ny.gov/signin or call the Telephone Claims Center at (888) 209-8124 to make updates.

Claimants who have an open claim: You will receive your debit card in the mail in April 2016. Any benefits due on or after May 5, 2016, will be paid to this card. Keep using your Chase Direct Payment Card until any funds are gone. The funds on your Chase card cannot be transferred to your new Key2Benefits debit card.
If you have questions about a Chase Direct Payment Card, call Chase Customer Service at (877) 221-1634. This number is only for questions about your Chase card; do not call it with questions about the transition to the Key2Benefits card. For more information about the Key2Benefits card, please see: Debit Card FAQs.

If you do not choose to have your benefits direct deposited, you will recieve your Unemployment Insurance benefits payments on a debit card. The card is mailed directly to you and comes with information on how to use it. A debit card provides an easy, convenient and secure way to receive your Unemployment Insurance benefit payments.
View your monthly account statement, set account alerts, and see your balance and other account information by logging in at: www.Key2Benefits.com/NYSDOL.
Use the links below to find more general information about the Unemployment Insurance debit card:

* ATM Locations
* Debit Card Frequently Asked Questions
* Fee Information

For more information, call KeyBank Customer Service at (866) 295-2955.
If you would like your benefits direct deposited into your personal checking account, register for direct deposit via your online account at: www.labor.ny.gov/signin. For more information about direct deposit, review our Direct Deposit Frequently Asked Questions.

Debit Card - Free ATM Locations - New York State Department of Labor
Debit Card for Unemployment Insurance - New York State Department of Labor

Good luck!
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