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Old 06-17-2021, 09:49 AM
 
1,185 posts, read 1,502,052 times
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Now that the state has "officially" reopened, will we see the DMV go back to normal operations?

Their appointment system is complete nonsense. Have to wait 2-3 months for the privilege of them telling you that you forgot to dot an i or cross a t, and then you have to wait another 2-3 months.
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Old 06-17-2021, 05:58 PM
 
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Not answering your question, just saying I’m so glad to see the subject is about the real DMV, not the acronym some in DC Metro use for that area. That drives me nuts.
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Old 06-17-2021, 06:57 PM
 
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From NBC12 in Richmond: "“Virginians have told us they appreciate the convenience and high-quality service the appointment system affords,” Commissioner Richard D. Holcomb said."

With this type of attitude and lack of understanding of what people are going through with this setup, it is not looking promising. My son went through the 2-3 month wait, with an expired driver's license because he could not get their online system to work... and he is no computer novice. If their online web service was more advanced, then OK, but IMHO the DMV does not have a 'mature', well tested online system. (As opposed to the Va Dept of Taxation, who have implemented very, very good web services for over 10 years.) The DMV is not ready for this in my view.

This kind of trying to do things only by appointment seems to be a new service model for some entities; the DMV is just one. Wells Fargo keeps trying to make me make an appointment to do things like wire transfers that need to be done in person. BB&T has no problem with helping me whenever I show. My work (engineering and contracting) is not all orderly and set in stone everyday for weeks at a time, to be able to schedule things like this. Those who have only one perspective on what work is just don't seem to have a clue of the problems this demand for appointments creates. Commissioner Holcomb has a long history of automating things.
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Old 06-18-2021, 02:04 AM
 
Location: Virginia-Shenandoah Valley
7,670 posts, read 14,234,258 times
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Still a lot of "anti'vaccine" folks out here so my guess the full opening may take some time.
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Old 06-18-2021, 03:49 AM
 
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There is no excuse for not allowing walk-ins. According to a PEW study completed in April 2021, about 25% of all people over 65 don't have a computer or smart phone. Where I live, the county won't guarantee - an honest assessment - of their computers, thus old folks are cut out. If the ABC stores can allow walk-ins, so can DMV.
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Old 06-18-2021, 06:48 AM
 
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Looks like the commissioner's position is appointed by the governor. Hopefully whoever takes over next year will give the current commissioner the big boot.
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Old 06-18-2021, 08:09 AM
 
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Quote:
Originally Posted by Lockdev View Post
Looks like the commissioner's position is appointed by the governor. Hopefully whoever takes over next year will give the current commissioner the big boot.
Well, McAuliffe reappointed Holcomb when McAuliffe took office in his first term, so IMHO he does not seem likely to make such a change.

Not sure who would make such a change and Holcomb looks to be a long term insider. And I don't know how much of this is being driven by the present gov, the many-months' backlog of work that the DMV developed in 2020 and still has not cleared out, etc.

FWIW, just an example of how this falls apart: I have to buy a bigger equipment trailer that is coming from Wisconsin and does not come with a title that I can have signed over to me, but rather with a manufacturer's Certificate of Origin, which I have to wait to be mailed to me. I cannot title and register this by mail or online in VA, and the earliest appointment I can get today (2 weeks before I pick up the trailer) is July 21. Well, I have to be in Wyoming for work for 2 months starting sometime in mid-July! This theoretically wonderful DMV system simply doesn't work in many cases, but that reality of how life works seems to be lost upon the commissioner.

Right now, I cannot see for sure how I am going to stay legal with this. I own property in WY so may just register it there when I am in WY for work, but it seems reeeeealy stupid that I have to do this. I gotta seriously question: What is the almost $250 million annual VA DMV budget doing?

Last edited by nm9stheham; 06-18-2021 at 09:01 AM..
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Old 06-18-2021, 08:46 AM
 
1,185 posts, read 1,502,052 times
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Quote:
Originally Posted by nm9stheham View Post
Well, McAuliffe reappointed Holcomb when McAuliffe took office in his first term, so IMHO he does not seem likely to make such a change.


Not sure who would make such a change and Holcomb looks to be a long term insider. And I don't know how much of this is being driven by the present gov, etc.
Makes you wish the average citizen was more informed, especially those that vote.

We have far too much of this "good old boy network" at every level of government.
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Old 06-18-2021, 11:31 AM
 
1,470 posts, read 1,414,990 times
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Prior to 911, a mere 50 dollars would get you expedited service at Gallows Rd...
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Old 06-18-2021, 12:39 PM
 
4,190 posts, read 2,501,136 times
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The process makes no sense. If you need a temporary disabled placard for example, how are you to get one when most in need - that is the first week or two after surgery or injury? Mail it in and wait?

Well, I guess the person can send a family member to the ABC store to buy the booze while they wait.
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