U.S. CitiesCity-Data Forum Index
Go Back   City-Data Forum > General Forums > Work and Employment
 [Register]
Please register to participate in our discussions with 2 million other members - it's free and quick! Some forums can only be seen by registered members. After you create your account, you'll be able to customize options and access all our 15,000 new posts/day with fewer ads.
View detailed profile (Advanced) or search
site with Google Custom Search

Search Forums  (Advanced)
 
Old 06-23-2010, 08:20 PM
 
21 posts, read 40,013 times
Reputation: 37

Advertisements

My co-worker was hired by our manager, whom she knew at a prior job. She reports to him, not me. She is responsible for managing one staff person, administrative tasks and some clients. The admin responsibilities require the person to be organized -- she is not. She has no prior supervisory experience and has poor writing and organization skills despite having a graduate degree .

Her first direct report quit after 5 months and that person's replacement resigned after 6 months. Every staff member has complained about her, as have clients, and I have found numerous errors in records and files. I have brought all of this to the attention of my manager, who isn't involved in the day-to-day, and he tends to take her side. I have concluded that he can't face the fact that he hired the wrong person for the job, so we all must suffer .

Despite being advised numerous times on how to do the job, this employee just doesn't get it . You feel like your talking to a wall or that the information just slides out of their other ear! She is convinced that she is doing a good job to the point where she seems delusional. Everything points to the contrary. Some of us think she may have a learning disorder.

I document everything I see to stand by my words yet when and if my boss takes action, nothing much changes. The staff and clients have turned to me (assistant mgr) for a solution but I'm at my wits end .

Any advice?

Last edited by happylois3; 06-23-2010 at 08:22 PM.. Reason: typo
Rate this post positively Reply With Quote Quick reply to this message

 
Old 06-23-2010, 08:47 PM
 
Location: NJ
17,579 posts, read 43,111,498 times
Reputation: 16209
Not much you can do. Just try and do your own job.
Rate this post positively Reply With Quote Quick reply to this message
 
Old 06-23-2010, 10:11 PM
 
Location: The Chatterdome in La La Land, CaliFUNia
39,016 posts, read 21,571,654 times
Reputation: 35982
Quote:
Originally Posted by happylois3 View Post
My co-worker was hired by our manager, whom she knew at a prior job. She reports to him, not me. She is responsible for managing one staff person, administrative tasks and some clients. The admin responsibilities require the person to be organized -- she is not. She has no prior supervisory experience and has poor writing and organization skills despite having a graduate degree .

Her first direct report quit after 5 months and that person's replacement resigned after 6 months. Every staff member has complained about her, as have clients, and I have found numerous errors in records and files. I have brought all of this to the attention of my manager, who isn't involved in the day-to-day, and he tends to take her side. I have concluded that he can't face the fact that he hired the wrong person for the job, so we all must suffer .

Despite being advised numerous times on how to do the job, this employee just doesn't get it . You feel like your talking to a wall or that the information just slides out of their other ear! She is convinced that she is doing a good job to the point where she seems delusional. Everything points to the contrary. Some of us think she may have a learning disorder.

I document everything I see to stand by my words yet when and if my boss takes action, nothing much changes. The staff and clients have turned to me (assistant mgr) for a solution but I'm at my wits end .

Any advice?
You are overstepping your boundaries. As difficult as it can be, it is wise to just focus on your work performance versus your colleague's. It won't help you in this economy to be constantly complaining to your boss. You already gave input so it is up to your boss to take action if this employee isn't meeting standards. Nothing else you can do at this point so I would just let it go.
Rate this post positively Reply With Quote Quick reply to this message
 
Old 06-23-2010, 10:48 PM
 
21 posts, read 40,013 times
Reputation: 37
Since my bosses' boss (who hired me) instructed me to be the eyes and ears of the office, I didn't feel that my reports were overstepping. I used my best judgment to report issues that were getting in the way of operations and wasn't constantly complaining at all.

Well, I guess there's nothing for me to do except chill ...
Rate this post positively Reply With Quote Quick reply to this message
 
Old 06-23-2010, 11:11 PM
 
Location: NJ
17,579 posts, read 43,111,498 times
Reputation: 16209
Quote:
Originally Posted by happylois3 View Post
Since my bosses' boss (who hired me) instructed me to be the eyes and ears of the office, I didn't feel that my reports were overstepping. I used my best judgment to report issues that were getting in the way of operations and wasn't constantly complaining at all.

Well, I guess there's nothing for me to do except chill ...
So you are the company spy?
Rate this post positively Reply With Quote Quick reply to this message
 
Old 06-24-2010, 05:08 AM
 
21 posts, read 40,013 times
Reputation: 37
^^ No, not a spy. I'm present during office hours and my boss is not.
Rate this post positively Reply With Quote Quick reply to this message
 
Old 06-24-2010, 05:16 AM
 
Location: Whoville....
25,388 posts, read 33,052,696 times
Reputation: 14647
Quote:
Originally Posted by manderly6 View Post
Not much you can do. Just try and do your own job.
Yup. Do your job and don't worry about whether or not someone else does theirs. If the manager is siding with her, you can only hurt yourself by fighting this.
Rate this post positively Reply With Quote Quick reply to this message
 
Old 06-24-2010, 05:27 AM
 
Location: St Thomas, US Virgin Islands
24,671 posts, read 64,706,642 times
Reputation: 26614
If this person's incompetence is affecting the other employees and their work, and is detrimentally affecting the business as a whole, I would make one last ditch effort and make an appointment to sit down with her boss and quietly but precisely lay out everything one more time in a non judgmental manner.

If nothing changes then I would go to the boss's boss, the one who hired you. Just be sure that all your ducks are in a row and that you have every piece of backup you need as there's always the possibility that you could find yourself on the firing line. Good luck!
Rate this post positively Reply With Quote Quick reply to this message
 
Old 06-24-2010, 05:35 AM
 
Location: St Thomas, US Virgin Islands
24,671 posts, read 64,706,642 times
Reputation: 26614
Quote:
Originally Posted by Ivorytickler View Post
Yup. Do your job and don't worry about whether or not someone else does theirs. If the manager is siding with her, you can only hurt yourself by fighting this.
Understand the point but in this case the boss's boss who hired the OP is obviously an absentee boss and isn't in the office to oversee the day to day operations. I've witnessed many instances where an owner hires a manager to run a business and as long as figures don't drastically change they assume that all is going well. What many have come to realize when the proverbial poop hits the fan is that expenses have gone way up but income which should accommodated that and raised the profit margin didn't - due to the incompetence of the manager. Happens all the time, particularly in small businesses. I'm not overly defending the OP, just trying to get a grasp of the overall picture.
Rate this post positively Reply With Quote Quick reply to this message
Please register to post and access all features of our very popular forum. It is free and quick. Over $68,000 in prizes has already been given out to active posters on our forum. Additional giveaways are planned.

Detailed information about all U.S. cities, counties, and zip codes on our site: City-data.com.


Reply
Please update this thread with any new information or opinions. This open thread is still read by thousands of people, so we encourage all additional points of view.

Quick Reply
Message:


Over $104,000 in prizes was already given out to active posters on our forum and additional giveaways are planned!

Go Back   City-Data Forum > General Forums > Work and Employment
Similar Threads

All times are GMT -6.

© 2005-2021, Advameg, Inc. · Please obey Forum Rules · Terms of Use and Privacy Policy · Bug Bounty

City-Data.com - Contact Us - Archive 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37 - Top