U.S. CitiesCity-Data Forum Index
Go Back   City-Data Forum > General Forums > Work and Employment
 [Register]
Please register to participate in our discussions with 2 million other members - it's free and quick! Some forums can only be seen by registered members. After you create your account, you'll be able to customize options and access all our 15,000 new posts/day with fewer ads.
View detailed profile (Advanced) or search
site with Google Custom Search

Search Forums  (Advanced)
View Poll Results: Worst Customer Service
DMV 6 16.67%
USPS 4 11.11%
TSA 10 27.78%
Other 16 44.44%
Voters: 36. You may not vote on this poll

Reply Start New Thread
 
Old 09-04-2009, 09:28 AM
 
Location: Houston, TX
17,031 posts, read 29,046,448 times
Reputation: 16227

Advertisements

Which of these groups is the least customer service oriented?

Department of Motor Vehicles
Post Office
Airline Security
Other
Rate this post positively Reply With Quote Quick reply to this message

 
Old 09-04-2009, 09:50 AM
 
Location: Las Flores, Orange County, CA
26,342 posts, read 88,908,975 times
Reputation: 17697
Quote:
Originally Posted by Oildog View Post
Which of these groups is the least customer service oriented?

Department of Motor Vehicles
Post Office
Airline Security
Other
Comcast makes those organizations look like the Hilton concierge.


YouTube - A Comcast Technician Sleeping on my Couch
Rate this post positively Reply With Quote Quick reply to this message
 
Old 09-04-2009, 09:58 AM
 
Location: Marion, IA
2,796 posts, read 5,826,558 times
Reputation: 1596
TSA by a mile. Not only are they uncooperative, but they are genuine PRICKS to boot!
Rate this post positively Reply With Quote Quick reply to this message
 
Old 09-04-2009, 10:24 AM
 
978 posts, read 1,740,977 times
Reputation: 1601
Quote:
Originally Posted by Charles View Post
Comcast makes those organizations look like the Hilton concierge.


YouTube - A Comcast Technician Sleeping on my Couch
I've only had Comcast for about a month now, but I have no complaints about the service. I used to have Cablevision, and they were a nightmare.
Rate this post positively Reply With Quote Quick reply to this message
 
Old 09-04-2009, 10:32 AM
 
Location: fla
1,507 posts, read 2,947,701 times
Reputation: 714
60% of customer service stinks here in northeast pa-----if you get a pleasant response and/or information to your question you are doing well.Usual responses to questions here are---i don't know---only_____(fill in the blank) knows and they're not here today.this response is standard be it a bank,post office,small hardware store and so on! the response is usually terse and given with a face that belongs on someone sucking on a sour ball!
Rate this post positively Reply With Quote Quick reply to this message
 
Old 09-04-2009, 10:38 AM
 
Location: somewhere near Pittsburgh, PA
1,444 posts, read 3,532,264 times
Reputation: 1643
Brighthouse Networks in Orlando, FL.

The phone reps, the managers, and the cable "techs" (if you call 2 sweaty Jamaicans in a beat-up truck hauling lawn equipment "techs") are all complete morons.
Rate this post positively Reply With Quote Quick reply to this message
 
Old 09-04-2009, 10:47 AM
 
536 posts, read 1,787,615 times
Reputation: 329
I would say just about any government run organization is gonna have issues.

AOL is probably the worse I have come across (hours, as in at least three hours per call, spent on the phone) with unemployment and DMV a close second.
Rate this post positively Reply With Quote Quick reply to this message
 
Old 09-04-2009, 11:30 AM
 
Location: Houston, TX
17,031 posts, read 29,046,448 times
Reputation: 16227
I forgot about Comcast, I was so fed up with them I went satellite.
Rate this post positively Reply With Quote Quick reply to this message
 
Old 09-04-2009, 12:20 PM
 
Location: Las Vegas
14,221 posts, read 28,023,318 times
Reputation: 27565
Other!

All you mentioned are bad but how about the unemployment people? And any other customer service function that has been outsourced to someplace where they don't speak English. All they can do is read a script.
Rate this post positively Reply With Quote Quick reply to this message
 
Old 09-04-2009, 12:43 PM
 
Location: home state of Myrtle Beach!
6,610 posts, read 21,079,161 times
Reputation: 3940
I will throw another cable provider under the bus here...Charter!

I've had Cablevision and Comcast and would prefer either over Charter.
Rate this post positively Reply With Quote Quick reply to this message
Please register to post and access all features of our very popular forum. It is free and quick. Over $68,000 in prizes has already been given out to active posters on our forum. Additional giveaways are planned.

Detailed information about all U.S. cities, counties, and zip codes on our site: City-data.com.


Reply
Please update this thread with any new information or opinions. This open thread is still read by thousands of people, so we encourage all additional points of view.

Quick Reply
Message:

Over $104,000 in prizes was already given out to active posters on our forum and additional giveaways are planned!

Go Back   City-Data Forum > General Forums > Work and Employment
Similar Threads

All times are GMT -6. The time now is 11:44 PM.

© 2005-2022, Advameg, Inc. · Please obey Forum Rules · Terms of Use and Privacy Policy · Bug Bounty

City-Data.com - Contact Us - Archive 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37 - Top