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Old 01-08-2013, 06:25 AM
 
335 posts, read 590,231 times
Reputation: 412

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I work in sales and I do not want to lose a sale. I also, do not want to offend my clients.

What is a better way to say this to my American clients?

'What is your budget? '

Basically, I offered a service for a certain $ amount and the clients either said, [A.] I don't want to pay that much or [ B ]Okay I will call you back, after they showed much interest. I am in a position where I can work with numbers and can lower my prices and work with most budgets.

Case you're interested in what type of business this is, it's a high end concierge firm.

Thanks
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Old 01-08-2013, 08:20 AM
 
15,088 posts, read 18,290,514 times
Reputation: 19896
When you sense that there is some resistance regarding the price of your service, you could respond by saying something like:

We may have some flexibility on the total cost.
Would you like to discuss the level of service and the price structure, so that we can see if any adjustments to the price are possible?

Incidentally, "sentence" does not contain an, "a", and the last sentence of your post should have begun with the word, "in".
I am pointing out these errors simply because this is the Writing Forum.
Please take this comment in the positive manner that was intended.

Last edited by Retriever; 01-08-2013 at 08:30 AM..
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Old 01-10-2013, 11:50 PM
 
335 posts, read 590,231 times
Reputation: 412
Quote:
Originally Posted by Retriever View Post
When you sense that there is some resistance regarding the price of your service, you could respond by saying something like:

We may have some flexibility on the total cost.
Would you like to discuss the level of service and the price structure, so that we can see if any adjustments to the price are possible?

Incidentally, "sentence" does not contain an, "a", and the last sentence of your post should have begun with the word, "in".
I am pointing out these errors simply because this is the Writing Forum.
Please take this comment in the positive manner that was intended.
Brilliant!
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Old 01-11-2013, 03:34 AM
 
Location: Quincy, Mass. (near Boston)
2,263 posts, read 3,835,998 times
Reputation: 1814
Perhaps you could mention that pricing is negotiable or flexible in some cases.
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Old 01-12-2013, 10:04 AM
 
Location: North Idaho
24,059 posts, read 31,028,226 times
Reputation: 48163
I don't get the impression that pricing is flexible. Rather, that the level of service can be adjusted to fit the budget. Personally, I would take care to phrase it so that the customer doesn't get the impression that they can order the full high service package and then negotiate the price down to the budget level.

Perhaps something like "We can tailor our services so that they match your needs and your budget."
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Old 01-28-2013, 05:58 PM
 
13,031 posts, read 16,033,944 times
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I think you're already asking your question in the best way. I don't think asking a client "what's your budget" is offensive in any way, and it gets right to the point. I'd stick with that.
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Old 02-18-2013, 10:03 PM
 
1,005 posts, read 2,257,947 times
Reputation: 822
"What is your budget" sounds perfectly fine imho.
best,
toodie
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Old 02-19-2013, 06:27 AM
 
213 posts, read 301,701 times
Reputation: 447
"What is your budget?" comes across as a bit demanding. "How was my price?" might be better received.
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Old 02-19-2013, 07:06 AM
 
Location: West Roxbury, MA
289 posts, read 483,593 times
Reputation: 436
"What price range did you have in mind" always worked for me.
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Old 02-19-2013, 08:12 AM
 
Location: USA
7,778 posts, read 10,508,040 times
Reputation: 11746
It sounds as if the price will be whatever the client will pay. If I am asked what price I have in mind (which is same as what is my budget), I want to hear what the cost is from the salesperson. It may be less than what I have set aside.
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