Added on Feb 10, 2015 4:07 PM
Visited on Feb 10, 2015 5:00 PM
Their customer service staff were warm, friendly and hospitable! Citibank has great options when it comes to various accounts. I am so happy that I found the perfect account for me that meets my needs as young woman currently enrolled in graduate school. The only thing that I am dissatisfied with is the fact that they did not waive a overdraft fee, which was the my first and only overdraft with the account. I was also dissatisfied with the fact that the only option I was offered was to sign up for the program that protect overdraft fee which is a credit inquiry that negatively impacted my credit by trying to apply for this feature. Otherwise, I love banking with citibank as they are easily accessible and the customer service has always been exceptional each and every time I go to various citbank locations.
Would you recommend Citybank: West New Brighton to others? Yes