McDonald's locations in Newport News, VA

We like to take our kids to this McDonald's because the atmosphere is nice inside being newly remodeled and decorated that it gas a very clean feel to it. Since they have a playground for the kids we sit at one if the playground tables, and let the kids play while we eat our food, and use our ipad or phones with the free WiFi they have so it makes the time go by fast while our kids enjoy themselves. Every time we eat inside which is at least 80 percent of the time we always notice an employee coming into the play area room to clean it, and tidy anything up that might need it due to the kids playing. We are usually served right away with the food, and if theyre going to be a few minutes getting our order then they offer to bring your order to the table for us. If we are in the drive through they go pretty quickly at filling your order and if they don't have it ready when you pull up to the window instead of clogging up the traffic at the drive thru they have you, or the person that's in front of you to pull up to a specific spot, and they bring the food out to you as soon as it comes up which usually is no more than 3-4 minutes at most. All in all this is one if our favorite McDonald's locally to us because it is affordable if your on a budget so that you can 5 are your family to dine out, and let the kids play and have fun.

the only one that was not rude to me and my family was katherine the lobby person.

Service is absolutely horrible. Very slow, rude employees, they don't even say hello. Would not even take a coupon that had no expiration date either. Manager gave me an attitude but still gave it to me anyways. Hate this location!

I love the McDonald on 26 street the people are nice the food is great and the service is very good I want to thank the people at McDonald on 26 street for helping me have a great day and a satisfying one.so thank you again god bless you and continue to do a great job. Sincerely your Chris Jackson