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Hoping you can help me out with my phone, figure out what is wrong. If you look at the attached image, you'll see my speeds with full bars. An HTML only webpage takes minutes to load, and forget about a YouTube video.
Wifi works fine sometimes, and sometimes the apps will say "no internet connection" even when I'm connected via wifi. This would always happen occasionally, but seems to be getting really bad lately.
Phone is a iphone 5s with 11.2.5. Have not installed 11.3, yet. I have a different 5s with 9.3.5 that doesn't have these problems, so I'm trying to decide if it's Apple or Verizon or both.
Turning the phone on and off will fix Wifi problems but not data speed.
More often than not you can have full bars and crap data speed due to how many people are using the local towers. I live in vacation land. Weekdays my Verizon towers give me 20 megs. Busy Weekends it could drop as low as .5 meg. Just how it is. Might not be your phone. Data speed is a factor of how many people are using the local tower.
I went to take the phone to the verizon store, and there was only one employee working. So I went to a competitor's store for their opinion and they said I was probably being throttled. I tend to believe them. Onto the next carrier.
I went to take the phone to the verizon store, and there was only one employee working. So I went to a competitor's store for their opinion and they said I was probably being throttled. I tend to believe them. Onto the next carrier.
You are not going to escape being throttled. All companies do it. Even on so called unlimited plans. Fact of life. I’ve never been throttled with Verizon. But I use WiFi and am not a heavy phone data user.
If you are still getting slow speeds on wifi then something else is wrong. But if it's only slow with cellular data then throttling could be the issue especially if you're a heavy data user.
You are not going to escape being throttled. All companies do it. Even on so called unlimited plans. Fact of life. I’ve never been throttled with Verizon. But I use WiFi and am not a heavy phone data user.
I was with ntelos, which was bought out by sprint, and had unlimited, unthrottled 3g, which was good enough for me. I still have two more carriers to try though so I can decide who abuses me the least.
Quote:
Originally Posted by jtvaj125
If you are still getting slow speeds on wifi then something else is wrong. But if it's only slow with cellular data then throttling could be the issue especially if you're a heavy data user.
Sometimes I get slow speeds on wifi too, which is why I suspect, occasionally, that there is something wrong with the phone. But turning it off and on always fixes the problem so who knows whats up with that.
Sometimes I get slow speeds on wifi too, which is why I suspect, occasionally, that there is something wrong with the phone. But turning it off and on always fixes the problem so who knows whats up with that.
Your phone is fairly old. Time to replaced it by the looks of things.
The health tool is not available for for the 5s, so there is no point in downloading the update. I suspect that the OS is partly to blame for the phone's problems. I should have researched before I downloaded 11. Another 5s I have which serves as an alarm clock has no wifi issues and better battery life than the newer (but plagued with IOs 11) device. I will replace the battery just to see what happens. Thanks for your help.
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