iPhone 13 incompatible with 2015 car. (update, google, software, video)

[Ceira]

I have a 2015 VW Tiguan and recently upgraded from iPhone 7 to 13 and now I can't connect the new phone to my car. I get an "incompatible" message. So my question is...how do I solve this? Do car manufacturers have firmware updates and if so, would the dealership be able to help?

Thanks!

[Labonte18]

Most likely. Some allow "OTA" updates. SUPPOSEDLY my Chevy Colorado allows this.. I can connect it to my home WiFi and ask it to check for updates. Guess that's more a "OTW" setup, but.. There's never been an update. Might want to look through your settings and see if there's anything there. Some I think you can update through USB.. I'm not a VW guy, so.. Can't say for sure.



Talk to your dealership. Being a '15.. You'll probably have to pay for it. If it were newer, they'd probably do it as a courtesy.. And your dealership might. Just be prepared if they don't.


And, being a dealership, that software upgrade will probably cost a couple hundred. But.. Being a VW, and being software.. It's less likely that a third party shop will have the equipment and subscriptions to perform an update.

I'd also recommend you ask this in the VW forum. Some good, smart VW specific folks there who will probably know the answer right away.


https://www.city-data.com/forum/volkswagen/




FWIW.. Seeing some things out there about this


https://piunikaweb.com/2022/01/26/ip...apple-carplay/


and from what's said on the many updates.. Turning off EQ may help, but the one person who got a 'fix' it was a software update from Toyota. Read through that link. i'm not a cult member, so.. Neither VW or Apple.

[akrausz]

Originally Posted by Ceira

Do car manufacturers have firmware updates and if so, would the dealership be able to help?

In general, maybe, but like any update, they stop coming eventually. If you don't like the dealership's answer, try another dealership.

[Ceira]

Thank you both for your replies. After posting I did a Google search and while not specific to 2015 VW, I did find a video on pairing an iPhone to 2013 VW. I'm going to give it a try and if that fails...off to the dealership.