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I had a roof installed 9 years ago. Just found out 2 weeks ago, while getting leaks repairs and walls repaired from water, that I have a 3 layer roof. After the ceiling in the closet caved in you can actually see the water coming through. The nails used (they didn't put a board down) are not making contact with anything and its just a conduit for water to pour in. That is in 2 spots. they didn't change any of the boots on the back side of the house. I've had this repair (leaks) done twice over the last 5 years and this was the first contractor that actually got on the roof and in the attic and found the problem. I have contacted the company and apparently they have sold and split, etc. and I'm not sure what to do. They aren't actually in business anymore. Also, I was told they generally only cover their work for 1 year. I understand that part unless it is something that you are a professional at and I'm not. Then it's just dirty business. Isn't there a reasonable expectation of professionalism law somewhere?
I wasn't aware that I was getting 3 layers. The man told me that it was going to be 2 layer and that you can't do 3 layer, yet 9 years later I find out he put on the 3rd layer. Most insurance companies won't insure if there are 3 layers and its too heavy and isn't ventilated well with 3 layers. However, I am having problems because of the 3 layers and not sure how to make them correct their mistake. It's been 9 years but it has taken that long of water to show enough damage to find out the problem.
I wasn't aware that I was getting 3 layers. The man told me that it was going to be 2 layer and that you can't do 3 layer, yet 9 years later I find out he put on the 3rd layer. Most insurance companies won't insure if there are 3 layers and its too heavy and isn't ventilated well with 3 layers. However, I am having problems because of the 3 layers and not sure how to make them correct their mistake. It's been 9 years but it has taken that long of water to show enough damage to find out the problem.
I would just do a full tear off and install a new roof as painful as that would be financially! You need to ensure that water is not damaging your roof sheathing, IMO.
I would just do a full tear off and install a new roof as painful as that would be financially! You need to ensure that water is not damaging your roof sheathing, IMO.
Double post
Last edited by Caden Grace; 08-06-2018 at 08:26 AM..
As for your current situation, the best you can do is file a compliant with the state AG's office. Nothing will happen of course, it never does with this state's AG office, but you will feel better about it.
It may not do any good to call the AG's office, but it is possible that it will do some good to file a complaint with the state Department of Labor Contractor Licensing Board. They keep track of the people who licensed as well as the company names. The Secretary Of State's office registers corporations, and the State Tax Department may be able to tell you about businesses licensed to do business by the individual that operated your roofing company.
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