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I got a Livescribe Smartpen for Christmas. I installed the software, the computer and software recognizes the pen, but no transfer of data occurs. I put in a request to their customer service. Is anyone else having problems with this pen?
It's a 2GB pen.
Bought at Best Buy
I have Vista on my computer and have done updates.
And it is recognized by the device manager.
I got a Livescribe Smartpen for Christmas. I installed the software, the computer and software recognizes the pen, but no transfer of data occurs. I put in a request to their customer service. Is anyone else having problems with this pen?
It's a 2GB pen.
Bought at Best Buy
I have Vista on my computer and have done updates.
And it is recognized by the device manager.
Thanks!
Uh, are you using regular paper or the special paper that you are supposed to use with LiveScribe?
Uh, the special paper. Did more research and updated the firmware and that fixed the problem. All is well.
Thanks
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