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Old 10-17-2011, 06:05 PM
 
572 posts, read 1,299,466 times
Reputation: 425

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I got a form in August for VA dependent verification. I filled it out, and sent it back to the VA within a week. Today, I got another dependent verification form, stating that I failed to complete this worksheet, and if I don't complete it and send it in again (by December 16th), I will have to back pay 7 years of VA pay. I filled it out, and took a date stamped photograph of it. Is there anything else I can do to protect myself if the VA continues to lose my paperwork?

Thanks
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Old 10-17-2011, 06:12 PM
 
Location: New Mexico U.S.A.
26,527 posts, read 51,773,200 times
Reputation: 31329
Send important paperwork certified with receipt requested...


Rich
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Old 10-17-2011, 06:16 PM
 
572 posts, read 1,299,466 times
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Thanks, I'm going to have to do that... Ugh. I hate the VA sometimes.
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Old 10-17-2011, 06:43 PM
 
Location: Sierra Vista, AZ
17,531 posts, read 24,701,378 times
Reputation: 9980
Quote:
Originally Posted by jojo61397 View Post
I got a form in August for VA dependent verification. I filled it out, and sent it back to the VA within a week. Today, I got another dependent verification form, stating that I failed to complete this worksheet, and if I don't complete it and send it in again (by December 16th), I will have to back pay 7 years of VA pay. I filled it out, and took a date stamped photograph of it. Is there anything else I can do to protect myself if the VA continues to lose my paperwork?

Thanks
Go to your Congressmans Office, fill out the paperwork there and have them submit it.
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Old 10-17-2011, 09:44 PM
 
5,730 posts, read 10,128,682 times
Reputation: 8052
I do the $0.77 delivery confirmation.
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Old 10-18-2011, 04:07 AM
 
Location: Texas
14,076 posts, read 20,532,927 times
Reputation: 7807
Quote:
Originally Posted by jojo61397 View Post
Thanks, I'm going to have to do that... Ugh. I hate the VA sometimes.

Don't be too upset with them. Remember the VA is a vast organization with thousands of employees, not all of whom are perfect but all of whom can make mistakes, just as we do. It's flooded with millions of pieces of paper on a daily basis, from inside and outside and some of that gets shunted to the wrong place, lost or forgotten. Like any effort of its size, things happen and we have no right to hold them to an impossible standard of perfection, then criticize them for not meeting our standard.

The bottom line is to accept that things like this will happen and just keep a copy of everything you send them, just as you should with any large organization you deal with. If the problem continues, talk to the patient rep at any VAMC. They have the power to correct just about any issue you have with a phone call.
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Old 10-18-2011, 05:44 PM
 
439 posts, read 852,842 times
Reputation: 271
Quote:
Originally Posted by jojo61397 View Post
I got a form in August for VA dependent verification. I filled it out, and sent it back to the VA within a week. Today, I got another dependent verification form, stating that I failed to complete this worksheet, and if I don't complete it and send it in again (by December 16th), I will have to back pay 7 years of VA pay. I filled it out, and took a date stamped photograph of it. Is there anything else I can do to protect myself if the VA continues to lose my paperwork?

Thanks
Like others already said. I would send all certified mail with return receipt; I would make copies of EVERYTHING I send them and I would also fax it to them (yes they do have a fax) with a cover sheet. KEEP COPIES of everything you send them, when consulting with them get the first and last name of the rep you speak to. Treat bureaucrats with bureaucracy. It is naive to think the VA would take you seriously just by mailing a plain white envelope with a stamp on it.
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Old 10-21-2011, 09:15 PM
 
2,135 posts, read 5,490,405 times
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Best bet would be to take it yourself into the regional office and get it timestamped.
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Old 10-26-2011, 05:48 PM
 
Location: Phoenix, AZ
7,184 posts, read 4,768,189 times
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Quote:
Originally Posted by Boompa View Post
Go to your Congressmans Office, fill out the paperwork there and have them submit it.

Good Idea.
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Old 10-28-2011, 08:09 AM
 
Location: Sierra Vista, AZ
17,531 posts, read 24,701,378 times
Reputation: 9980
Quote:
Originally Posted by EDnurse View Post
Good Idea.
Most VA's the mail is sorted and opened by subcontracted companies, many of whom get the contract because they hire handicapped. So certified mail is an exerrcise in futility.

A Congressional hits the Director of the facilities Office FIRST
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