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I got a form in August for VA dependent verification. I filled it out, and sent it back to the VA within a week. Today, I got another dependent verification form, stating that I failed to complete this worksheet, and if I don't complete it and send it in again (by December 16th), I will have to back pay 7 years of VA pay. I filled it out, and took a date stamped photograph of it. Is there anything else I can do to protect myself if the VA continues to lose my paperwork?
I got a form in August for VA dependent verification. I filled it out, and sent it back to the VA within a week. Today, I got another dependent verification form, stating that I failed to complete this worksheet, and if I don't complete it and send it in again (by December 16th), I will have to back pay 7 years of VA pay. I filled it out, and took a date stamped photograph of it. Is there anything else I can do to protect myself if the VA continues to lose my paperwork?
Thanks
Go to your Congressmans Office, fill out the paperwork there and have them submit it.
Thanks, I'm going to have to do that... Ugh. I hate the VA sometimes.
Don't be too upset with them. Remember the VA is a vast organization with thousands of employees, not all of whom are perfect but all of whom can make mistakes, just as we do. It's flooded with millions of pieces of paper on a daily basis, from inside and outside and some of that gets shunted to the wrong place, lost or forgotten. Like any effort of its size, things happen and we have no right to hold them to an impossible standard of perfection, then criticize them for not meeting our standard.
The bottom line is to accept that things like this will happen and just keep a copy of everything you send them, just as you should with any large organization you deal with. If the problem continues, talk to the patient rep at any VAMC. They have the power to correct just about any issue you have with a phone call.
I got a form in August for VA dependent verification. I filled it out, and sent it back to the VA within a week. Today, I got another dependent verification form, stating that I failed to complete this worksheet, and if I don't complete it and send it in again (by December 16th), I will have to back pay 7 years of VA pay. I filled it out, and took a date stamped photograph of it. Is there anything else I can do to protect myself if the VA continues to lose my paperwork?
Thanks
Like others already said. I would send all certified mail with return receipt; I would make copies of EVERYTHING I send them and I would also fax it to them (yes they do have a fax) with a cover sheet. KEEP COPIES of everything you send them, when consulting with them get the first and last name of the rep you speak to. Treat bureaucrats with bureaucracy. It is naive to think the VA would take you seriously just by mailing a plain white envelope with a stamp on it.
Most VA's the mail is sorted and opened by subcontracted companies, many of whom get the contract because they hire handicapped. So certified mail is an exerrcise in futility.
A Congressional hits the Director of the facilities Office FIRST
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